Cannot install "Microsoft® 2.4 GHz TRANSCEIVER v7.0" (Wireless Desktop 3000)

I bought a new mouse Microsoft wireless and keyboard (wireless desktop 3000), it seems that the "Microsoft® 2.4 GHz TRANSCEIVER v7.0" cannot be installed correctly, I kept receiving this message whenever I update the driver.

And he also said: "windows has determined the driver software for your device is up to date."

Mouse Microsoft and detection (USB) keyboard driver.

And the opening of properties of the driver is the device status:

"This device is not configured correctly. (Code 1)

The parameter is incorrect.

To find a driver for this device, click Update driver. »

Any help please?

Hello

Follow the suggestions and check if it works very well.

Method 1

You can run the hardware troubleshooter.

Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2

You can follow the procedure in the article.

Troubleshoot the incidents of the response to the mouse or wireless keyboard

http://support.Microsoft.com/kb/838398

Method 3

If the problem persists, you can contact the Microsoft Hardware support.

Microsoft Hardware

http://www.Microsoft.com/hardware/en-us/support

Tags: Windows

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    [A 19-0: 1E48] [2014 08-18 T 21: 47:09] i304: verified load existing: cab2C04DDC374BD96EB5C8EB8208F2C7C92 to the path: C:\ProgramData\Package Cache\{929FBD26-9020-399B-9A7A-751D61F0B942}v12.0.21005\packages\vcRuntimeAdditional_amd64\cab1.cab.
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    [1EAC:0F60] [2014 08-18 T 21: 47:17] i399: put full: 0 x 80070643, restart: None, ba asked to restart: No.

    Hi again,

    This link here (regarding KB2918614):

    http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_install/kb2918614-breaks-Windows-Installer-service/3d75a1c2-114a-4241-A527-35b536edc158

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    [1780:14F8] [2016-06 - 15 T 13: 34:12] i052: Condition "(VersionNT64)" evaluates to true.
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i000: setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' value 'C:\Users\LAURIN~1\AppData\Local\Temp\dd_vcredist_amd64_20160615133411_001_vcRuntimeAdditional_x64_rollback.log '.
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i000: setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' value 'C:\Users\LAURIN~1\AppData\Local\Temp\dd_vcredist_amd64_20160615133411_001_vcRuntimeAdditional_x64.log '.
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i052: Condition "VersionNT = v6.3 AND NOT VersionNT64' is false."
    [1780:14F8] [2016-06 - 15 T 13: 34:12] w321: recording of the dependence to jump on the package with no provider dependency: Windows81_x86
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i052: Condition "VersionNT = v6.3 AND VersionNT64' is false."
    [1780:14F8] [2016-06 - 15 T 13: 34:12] w321: recording of the dependence to jump on the package with no provider dependency: Windows81_x64
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i052: Condition "VersionNT = v6.2 AND NOT VersionNT64' is false."
    [1780:14F8] [2016-06 - 15 T 13: 34:12] w321: recording of the dependence to jump on the package with no provider dependency: Windows8_x86
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i052: Condition "VersionNT = v6.2 AND VersionNT64' is false."
    [1780:14F8] [2016-06 - 15 T 13: 34:12] w321: recording of the dependence to jump on the package with no provider dependency: Windows8_x64
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i052: Condition "VersionNT = v6.1 AND NOT VersionNT64' is false."
    [1780:14F8] [2016-06 - 15 T 13: 34:12] w321: recording of the dependence to jump on the package with no provider dependency: Windows7_MSU_x86
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i052: Condition "VersionNT = v6.1 AND VersionNT64' is true."
    [1780:14F8] [2016-06 - 15 T 13: 34:12] w321: recording of the dependence to jump on the package with no provider dependency: Windows7_MSU_x64
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i052: Condition "VersionNT = v6.0 AND NOT VersionNT64' is false."
    [1780:14F8] [2016-06 - 15 T 13: 34:12] w321: recording of the dependence to jump on the package with no provider dependency: WindowsVista_MSU_x86
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i052: Condition "VersionNT = v6.0 AND VersionNT64' is false."
    [1780:14F8] [2016-06 - 15 T 13: 34:12] w321: recording of the dependence to jump on the package with no provider dependency: WindowsVista_MSU_x64
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i201: planned package: vcRuntimeMinimum_x64, State: Absent, requested default: present, ba asked: present, run: Setup,: uninstall, cache: Yes, hidden: no dependence: register
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i201: planned package: vcRuntimeAdditional_x64, State: Absent, requested default: present, ba asked: present, run: Setup,: uninstall, cache: Yes, hidden: no dependence: register
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i201: planned package: Windows81_x86, State: Absent, default asked: Absent, ba asked: absent, run: None, rollback: no, caching: no, hidden: No, dependence: no
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i201: planned package: Windows81_x64, State: Absent, default asked: Absent, ba asked: absent, run: None, rollback: no, caching: no, hidden: No, dependence: no
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i201: planned package: Windows8_x86, State: Absent, default asked: Absent, ba asked: absent, run: None, rollback: no, caching: no, hidden: No, dependence: no
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i201: planned package: Windows8_x64, State: Absent, default asked: Absent, ba asked: absent, run: None, rollback: no, caching: no, hidden: No, dependence: no
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i201: planned package: Windows7_MSU_x86, State: Absent, default asked: Absent, ba asked: absent, run: None, rollback: no, caching: no, hidden: No, dependence: no
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i201: planned package: Windows7_MSU_x64, State: Absent, requested default: present, ba asked: present, run: Setup,: uninstall, cache: Yes, hidden: no dependence: None
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i201: planned package: WindowsVista_MSU_x86, State: Absent, default asked: Absent, ba asked: absent, run: None, rollback: no, caching: no, hidden: No, dependence: no
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i201: planned package: WindowsVista_MSU_x64, State: Absent, default asked: Absent, ba asked: absent, run: None, rollback: no, caching: no, hidden: No, dependence: no
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i299: comprehensive Plan, result: 0x0
    [1780:14F8] [2016-06 - 15 T 13: 34:12] i300: apply start
    [0288:14 C 0] [2016 06-15 T 13:34:14] i360: creating a system restore point.
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i361: created a system restore point.
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i370: Session starts, recording key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {e46eca4f-393b-40df-9f49-076faf788d83}, options: 0 x 7, disable CV: No.
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i000: package caching of: 'C:\Users\LAURIN~1\AppData\Local\Temp\{e46eca4f-393b-40df-9f49-076faf788d83}\.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache\{e46eca4f-393b-40df-9f49-076faf788d83}\VC_redist.x64.exe '.
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i320: registration bundle dependency provider: {e46eca4f-393b-40df-9f49-076faf788d83}, version: 14.0.23026.0
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i371: update of the session, the registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {e46eca4f-393b-40df-9f49-076faf788d83}, resume: Active, restart initiated: no, turn off the resume: No.
    [0288:159 C] [2016 06-15 T 13: 34:20] i304: verified load existing: vcRuntimeMinimum_x64 to the path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64.
    [0288:159 C] [2016 06-15 T 13: 34:20] i305: acquired charge checked: vcRuntimeMinimum_x64 to the path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64 to: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
    [0288:159 C] [2016 06-15 T 13: 34:20] i304: verified load existing: cab5046A8AB272BF37297BB7928664C9503 to the path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503.
    [0288:159 C] [2016 06-15 T 13: 34:20] i305: acquired charge checked: cab5046A8AB272BF37297BB7928664C9503 to the path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503 to: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\cab1.cab.
    [0288:159 C] [2016 06-15 T 13: 34:20] i304: verified load existing: vcRuntimeAdditional_x64 to the path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64.
    [0288:159 C] [2016 06-15 T 13: 34:20] i305: acquired charge checked: vcRuntimeAdditional_x64 to the path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64 to: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
    [0288:159 C] [2016 06-15 T 13: 34:20] i304: verified load existing: cab2C04DDC374BD96EB5C8EB8208F2C7C92 to the path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92.
    [0288:159 C] [2016 06-15 T 13: 34:20] i305: acquired charge checked: cab2C04DDC374BD96EB5C8EB8208F2C7C92 to the path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92 to: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\cab1.cab.
    [0288:159 C] [2016 06-15 T 13: 34:20] i304: verified load existing: Windows7_MSU_x64 to the path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64.
    [0288:159 C] [2016 06-15 T 13: 34:20] i305: acquired charge checked: Windows7_MSU_x64 to the path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64 to: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i301: application to run the package: vcRuntimeMinimum_x64, action: install, path: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: 'MSIFASTINSTALL = '7' NOVSUI = "1" '
    [1780:14F8] [2016-06 - 15 T 13:34:26] i319: applied run package: vcRuntimeMinimum_x64, result: 0x0, restart: None
    [0288:14 C 0] [2016 06-15 T 13:34:26] i325: registration dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on supplier batch: Microsoft.VS.VC_RuntimeMinimumVSU_amd64, v14, package: vcRuntimeMinimum_x64
    [0288:14 C 0] [2016 06-15 T 13:34:26] i301: application to run the package: vcRuntimeAdditional_x64, action: install, path: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi, arguments: 'MSIFASTINSTALL = '7' NOVSUI = "1" '
    [1780:14F8] [2016-06 - 15 T 13: 34:30] i319: applied run package: vcRuntimeAdditional_x64, result: 0x0, restart: None
    [0288:14 C 0] [2016 06-15 T 13: 34:30] i325: registration dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on supplier batch: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64, v14, package: vcRuntimeAdditional_x64
    [0288:14 C 0] [2016 06-15 T 13: 34:30] i301: application to run the package: Windows7_MSU_x64, action: install, path: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '' C:\Windows\SysNative\wusa.exe' 'C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu' / quiet /norestart'
    [0288:14 C 0] [2016 06-15 T 15: 27:28] e000: error 0 x 80070642: aborted during the MSU progress Bootstrapper.
    [0288:14 C 0] [2016 06-15 T 15: 27:28] e000: error 0 x 80070642: cannot run the MSU package.
    [1780:14F8] [2016-06 - 15 T 15: 27:28] e000: error 0 x 80070642: can't set the MSU package by computer.
    [1780:14F8] [2016-06 - 15 T 15: 27:28] i319: applied run package: Windows7_MSU_x64, result: 0 x 80070642, restart: None
    [1780:14F8] [2016-06 - 15 T 15: 27:28] e000: error 0 x 80070642: cannot run the MSU package.
    [0288:14 C 0] [2016 06-15 T 15: 27:28] i372: the end of the Session, the registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {e46eca4f-393b-40df-9f49-076faf788d83}, return to: ARP, restart: None, turn off the resume: No.
    [0288:14 C 0] [2016 06-15 T 15: 27:28] i371: update of the session, the registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {e46eca4f-393b-40df-9f49-076faf788d83}, return to: ARP, insider reboot: no, turn off the resume: No.
    [1780:14F8] [2016-06 - 15 T 15: 27:28] i399: put full: 0 x 80070642, restart: None, ba asked to restart: No.

    Hi Laurin,

    Here's what I suggest you do:

    Install the following updates on your computer and then try to install Microsoft Visual C++ 2015.

    (i) Update for Windows 7 for x 64-based systems (KB2999226)

    (ii) Update for Universal C Runtime in Windows

    Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

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