Cannot install updates after you perform a system restore

Similar Questions

• Cannot install Windows XP updates after you perform a system recovery

  Original title: after recovery

  try to update xp from a recovery.  Malware bad fake virus alert program computer stopped altogether recovered but much udates microsoft I downloaded previously will not reload.
  Trying to get net.3.5 to work does not

  Hi prcrimm,

  1. do you get error messages or error codes?

  Step 1:

  You can read the following article and try to reset the Windows Update components and check if it helps.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Step 2:

  If you are facing problems with the updates of the .net framework, then see the link below and try the advice given and then reinstall all the versions of the .NET Framework on the computer.

  http://support.Microsoft.com/kb/923100

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• After you create a system restore point manually, I can't find the point.

  Original title : What's next?

  After you create a system restore point manually, I can't find the point.  Where is he?

  Hello

  More than you probably ever wanted to know.

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  How to turn System Restore on or off in Vista
  http://www.Vistax64.com/tutorials/66971-system-restore.html

  Adjustment of the amount of disk space, System Restore uses for restore points
  http://bertk.MVPs.org/html/diskspacev.html

  How to change how much Space System Restore can use
  http://www.Vistax64.com/tutorials/76227-system-restore-disk-space.html
  http://www.Petri.co.il/change_amount_of_disk_space_used_by_system_restore_in_vista.htm

  ShadowStorage vssadmin commands
  http://TechNet.Microsoft.com/en-us/library/cc755866 (WS.10) .aspx
  http://technet2.Microsoft.com/WindowsServer/en/library/89d2e411-6977-4808-9AD5-476c9eaecaa51033.mspx?mfr=true

  Guide to Windows Vista system restore
  http://www.bleepingcomputer.com/tutorials/tutorial143.html

  Expiration errors occur in Volume Shadow Copy service writers, and shadow copies are lost during
  backup and at the time when there are high levels of input/output
  http://support.Microsoft.com/?ID=826936

  A good utility:

  Explorer of the shadow - free
  http://www.ShadowExplorer.com/

  You can also view the bridges restore in CCleaner - tools - system restore.

  CCleaner - free - on the left side click on download from Piriform
  http://www.Piriform.com/ccleaner/download

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• XP - cannot install updates after the upgrade to Quickbooks 2010

  I am running XP Professional.  Since the upgrade to Quickbooks 2010, I can not install three MS updates, and can I update Adobe Reader version 8 to version 9.  The MS updates remaining in my queue are:

  1 Microsoft.Net Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update for versions of .NET 2.0 to 3.5 (KB951847)

  2 Microsoft SQL Server 2005 Express Edition SP3 (KB955706)

  3 update for .NET Framework 2.0 SP2 and 3.5 SP1 on the Windows 2003 and Windows XP x 86 service provider (KB983583).

  It has been several weeks now and today my TrendMicro PC-Cillin Internet Security 14 security check revealed that I have for very high Security - Bulletins-MS10-056 and MS10-060

  What can I do to fix these problems

  Assuming (by reference to one of the titles of any updates you are 'problems' with) you have Windows XP _ Edition with Service Pack _ 32-bit - here's what I suggest:
   
  Clean and fix the usual suspects

   

  Restart, and then log on as a user with administrative privileges.

  Difficulty your file or registry permissions...

  Ignore the title and follow the subsection under
  "Advanced Troubleshooting", titled,
  "Method 1: reset the registry and the file permissions.
  http://support.Microsoft.com/kb/949377
  * will take time
  * Skip the last step (6) - I hope you have SP3 installed.

  But if not - is not the time.

  You may see errors go even if you watch, count upwards.  NO.
  worries at the moment.

   

  Restart, and then log on as a user with administrative privileges.

   

  Download, install, execute, update and perform a full scan with the following
  (freeware version):

  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/

  Restart, and then log on as an administrative user.

  Download, install, execute, update and perform a full scan with the following
  (freeware version):

  MalwareBytes
  http://www.Malwarebytes.com/

  Restart, and then log on as an administrative user.

  Download and run the MSRT tool manually:
  http://www.Microsoft.com/security/malwareremove/default.mspx

  You find nothing, you will only find cookies, you may think that it is a
  waste of time - but if do you these things and report back here with what you
  / don't think you do all that - you add more parts to
  the puzzle and all of the picture just may become clearer and your
  problem solved.

  Restart, and then log on as an administrative user.

  Download/install the latest program Windows installation (for your operating system):
  (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe)
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

  Restart, and then log on as an administrative user.

  Download the latest version of Windows Update (x 86) agent here:
  http://go.Microsoft.com/fwlink/?LinkId=91237
  ... and save it to the root of your drive C:\.  After you have saved in the
  root of the C:\ drive, follow these steps:

  Close all Internet Explorer Windows and other applications.

  AutoScan--> RUN and type:
  %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
  --> Click OK.

  (If asked, select 'run.) --> Click on NEXT--> select 'I agree' and click
  THEN--> when it completed the installation, click "Finish"...

  Restart, and then log on as an administrative user.

  Visit this web page:

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  ... and click on the "Microsoft Fix it."  When asked, select "RUN."
  both times.  Check the box "I agree" and click "next".  Select the check box

  
  to "Run the aggressive options (not recommended)" and click "next".  Let
  He finish and follow the instructions until it does.  Close/exit and
  reset when it is.
   
  You should now perform a full CHKDSK on your system drive (C :)...)

  How to scan your disks for errors
  http://support.Microsoft.com/kb/315265
  * will take time and a reboot

  You should now perform a full defragmentation on your system drive (C :)...)

  How to defragment your hard drives
  http://support.Microsoft.com/kb/314848

  
  * will take time
   
  When is the last time you checked the updates for your motherboard
  chipset drivers, device/video card drivers, sound card / drivers
  and the credit card network / device drivers?  You can do now.
  The easiest way is to visit the website of your computer manufacturer
  If it's something like Dell, HP, Lenovo, gateway, etc.  There, you can
  Find the support/downloads/drivers section and look for the drivers
  for your computer model.  I suggest you obtain these updates.

  Uninstall applications from any third party firewall (ZoneAlarm, etc.)
  and use the built-in firewall of Windows only.

  Log in as a user with administrative rights and open Internet Explorer
  and visit http://windowsupdate.microsoft.com/ and select to make a
  CUSTOM scan...

  Whenever you are about to click on something in these pages - web
  first of all, press on and hold down the CTRL key while you click on it.  You can
  release the CTRL key after clicking on each time.

  Once the scan is complete, select that ONLY updates of high priority
  (deselect all others) and install it.

  Reboot again.

  If it worked - try the web page - selection not more than 3-5 a
  time.  Reboot as needed.

  The optional software updates are generally safe - although I recommend
  against the 'Windows Search' one and all of the "Office Live" those or
  "Windows Live" which for the moment.  I would like to avoid completely the
  Optional hardware updates.

  Seriously - do these things.  It's like antibiotics - do not skip a single
  step, don't leave because you think it will be ok now - review
  until the end, until you have done all given in the order shown.  If
  you have a problem with a step to ask and let someone here, you get
  Thanks to this step.  If you do not understand how to bring one back
  and ask here on this step and let someone guide you through it.

  Then - actually - that everyone here knows if it worked for you - or if
  you have more questions.

  
  --
  Martin Stanley
  MS - MVP
  --
  How to ask Questions the Smart way
  http://www.CatB.org/~ESR/FAQs/smart-questions.html

• Vista - Error Code: 80070490 (cannot install updates after SP2 installation)

  Hello!  I was not able to install updates windows since the 10/4, when I installed sp2.  How can I fix?  I do not have the Vista CD because it was preinstalled on my computer.  What should I do now?

  my computer came pre-installed with Norton Internet Security 2008.  I had the geek squad install Webroot Spy Sweeper... I uninstalled and then installed spy sweeper from Webroot anit-virus.  Recently who missed...

  You see the effects of a long-standing infection hijackware. See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer: http://support.microsoft.com/kb/971029

  NB: The Norton Internet Security free trial will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the Norton removal tool
  Before you install the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new antivirus application (for example, Webroot Internet Essentials 2011).

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
  http://www.us-cert.gov/CAs/tips/ST05-007.html

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and independent computer (no BigBoxStoreUSA or Best Buy/Geek Squad!) repair facility.

  Wish I had better news for you. Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• cannot install update on win xp home system stops responding

  I had a system crash. tried to reinstall Windows XP home. Get up to a point where the registry is locked and can not do updates. It locks 1 IE to where I can't open it. then the automatic update is an update which blocks the installation or registry where I can not get the updates installed. SP3 not settle.  Cannot run fixit. can not run the secedit command. running reinstall 9 times. 3 weeks (180 + hrs) to try to get the system up.

  Hi Timmus,

  You receive an error message when IE or Windows crash updates? Does IE crash on all other sites? Follow the steps in this document to check see if there recorded events that correspond with the accidents.

  Also, try the following steps to see if you can install the update in safe mode with networking:

  1. Restart your computer and immediately press the F8 key until you get to the Recovery Console.
  2. Select Mode safe mode with networking
  3. Install updates

  I'm sure you have a number of installed updates then I suggest to install in small batches instead of trying to install them all one at a time.

  Let us know if that helps.

• HP 15-r100nia note: cannot install Updats after download

  PLEASE FRIENDS, I CHECKED FOR UPDATE WITH MY LAPTOP BUT AFTER DOUNLOADING, WHEN INSTALLING MY SYSTEM WAS NOT ABLE TO INSTALL UPDATES, HIS WATCH HAS FAILED.

  Thanks @ BHK6, problem solved.
  I have decided to re - run the Windows Update and download batch.

• Must system image file be in the same place, that it was created for Windows 7 to detect when you perform the system restore?

  When you restore system files and settings from a system image, the WindowsImageBackup folder must be in the location that it was created?

  -For example -.

  I create an image system on an external HARD drive, then later I want to do a restore of the system from this image, the WindowsImageBackup folder must be in the same place, it was created (in this example, the root of the external HARD disk) for Windows 7 to detect?

  Hi Keylonta,

  Yes, it should be in the same hard disk and if it is not listed in the system restore point it is not possible to locate or detect the folder "WindowsImageBackup.

  Hope the helps of information.

  Let us know if you need help with Windows related issues. We will be happy to help you.

• Cannot install updates after installing Microsoft Security 2010

  My daughter downloaded because he says we were infected. I tried 2 remove but after rebooting the system sound still there. I downloaded Microsoft Security Essentials but the Microsoft Security 2010 took my windows update and the security system can help anyone?

  Hello

  No one program cannot be used to detect and remove any malware. Added that often easy to
  detect malware is often accompanied by a much more difficult to detect and remove the payload. If its
  better to be too full now than to pay the price much later. Check with these extreme
  Overkill point and then run the cleaning only when you are sure that the system is clean.

  These are fake antivirus, a scam to force you to pay for them so that they have no advantage
  Not at all.
  
  There are several versions with similar names to verify these and if none are
  well please give us the exact name of the program as you see it and the link with
  any Web site to which you are headed. (read the links to see aliases)

  Remove Security Essentials 2010 (uninstall Guide)<-- read="">
  http://www.bleepingcomputer.com/virus-removal/remove-security-essentials-2010

  Remove the fake Microsoft Security Essentials Alert Trojan and AntiSpySafeguard<-- read="">
  http://www.bleepingcomputer.com/virus-removal/remove-fake-Microsoft-Security-Essentials-alert

  How to remove XP Security Tool 2010, XP Defender Pro and Vista Security Tool 2010 (uninstall Guide)
  <-- read="">
  http://www.bleepingcomputer.com/virus-removal/remove-antivirus-Vista-2010

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can download
  It's here.

  Download - SAVE - go where go out you there - top - right click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  -----------------------------

  also install Prevx to be sure that it is all gone.

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
  It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google to see
  How to remove.
  http://www.prevx.com/

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses,
  Trojan horses, rootkits, etc.). that has infected your computer despite all the security measures you
  took (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro
  --------------------------------------------

  Here are some free scanners online help if needed:

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------

  Also do to the General corruption of cleaning.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Cannot install updates after having a virus

  My Windows Vista was compromised by the My security shield virus.  I finally managed to get rid of it and get my AV back operational software. However, Windows update will not work. When I click through the update program, it takes forever to come, and then will not work.  I can't access the program of services to restart all services.  I'd appreciate any help on this.

  Thank you.

  Assuming that you have indeed got rid of this rogue software, see: http://support.microsoft.com/kb/971058

  How can I reset Windows updates.

  TaurArian [MVP] 2005-2011 - Update Services

• Cannot install SP2 after you use the sony recovery disk.

  After Reformatting drive C using the Sony recovery disk, I am not able to download windows SP2 successfully.  Is there a code number I should be go in first.  Windows XP was already preloaded.

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW to get a computer running slot than WinXP SP1 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

• After you use the system restore, I lost my office, menu and taskbar in startup

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: ive tried system files again, but it dosent help at all

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  Please continue with the following steps to support...

  -CTRL + Shift + Esc (Task Manager)

  -File > new task > type "explorer.exe".

  Your computer desktop, icons and taskbar must complete.  I hope that this information is beneficial.

  Thank you

  Aaron
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Impossible to install the windows update and perform the system restore

  Original title: what restore systerm causing failure/Vista

  Windows update fails with a few updates, tried to restore the back before I loaded the system machanic - fails

  Hello

  1. What is the description which are impossible to install updates?

  2. What is the message exact error do you get when you try to install updates?

  3. you get any error message while you perform the system restore?

  I suggest you to follow the steps mentioned below and check if it helps:

  Method 1: Reset components from Windows Update from the link of the suite, which would help you to install the updates of windows. http://support.Microsoft.com/kb/971058

  Method 2:

  If the problem persists, then try to put your computer in a clean boot state, and then try to install the update to windows.

  By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  http://support.Microsoft.com/kb/929135

   

  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

  Method 3: Manually try to install updates from the Microsoft Download Center.

  a. go to the Microsoft Download site, type the number of "KB" of the update in the download search box and then click OK.

  b. in the list of search results, click on the (KB) Knowledge Base article link to go to the download page. If there is more than one list, look for a link that goes to the Microsoft Download Center.

  c. If there are several versions on the download page, find the appropriate for your computer. Click on the download button and save the update to your desktop.

  d. When you are prompted, click open to install the update.

  Method 4: You can also try to perform the system restore , safe mode and check if the same problem occurs.

  Note: When the computer is in safe mode, System Restore does not restore points. Therefore, you can not undo a restoration you performed when the computer is in safe mode.

  Hope this information is useful.

• Vista - Error Code: 1706 (cannot install updates) valid any source not found for product Microsoft works9, which came with my vista

  Microsoft Works 9 came with my Windows vista Home Premium April 14,2009, I leave automatic updates do their thing, such as recommended and I was prompted to restart. So I did.    Now it always tells me I have the same important updates 3.

  (A security update for Microsoft Works 9 (KB2092914) and office 2007 (KB2251419) word and office system (KB2277947).

  So now, he tells me when I click on ms works, that the error 1706 no valid source could not trading for the microsoft works product. Windows install cannot continue.

  That's the only change I made to my computer, so I did what I could do,

  I contacted HP for help and we have tried everything and to

  Discover that now my "D" drive is corrupt also.

  I would like to know how I can get back my program without making a recovery or even buy it?

  I really hope someone out there can help me.

  You know I bought an XP in 2003 and it is still a good kicking.

  Thank you

  Hello

  You can check if the error message you get when you try to use the application is due to the failure of the installation of the update of Windows related to Microsoft Works.

  Step 1:

  Check in Windows Update history if the installation failed or not for the 3 articles mentioned.

  To open Windows Update history

  (a) click theStart button,.

  (b) go toControl Panel,.

  (c) selectprograms, and then, under programs and features.

  (d) clickview installed updates.

  (e) search for update driver for the printer, get the KB article number.

  Step 2:

  You can perform a restore of the system on the computer to restore back the previous settings control also if Microsoft Works works.

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information follow the link below.

  System Restore: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions

  Step 3:

  If the installation fails, try to install the updates manually and check what is happening. Click the links to download the three updates mentioned.

  Update of security for Microsoft Works 9 (KB2092914)

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=feb121ad-e5f6-40E2-BF12-045ae5c2a754&displaylang=en

  Update of security for Microsoft Office Word 2007 (KB2251419)

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=0d7210a3-662e-41e7-AFFC-ae94f9d89388&displaylang=en

  Update of security for Microsoft Office Word 2007 (KB2251419)

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=ed5b9671-651d-41F3-aed3-93ee8a28657f&displaylang=en

  Note: Before to install updates manually set the computer to clean up state of startup and then continue with the installation. To configure your computer to clean boot follow the link below.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: Once you have finished installing the updates, follow step 7 article to start on normal startup.

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot install updates KB2586448 or KB2592799

  updates are downloaded, but will not be installed.  tried since October 11, 2011

  Updates are not installed successfully from Windows Update, from Microsoft
  Update, or by using automatic updates after you perform a new Windows XP
  installation or if you repair a Windows XP installation
  http://support.Microsoft.com/kb/943144

  How to troubleshoot Windows Update, Microsoft Update and Windows Server Update Services installation issues
  http://support.Microsoft.com/kb/906602

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058