Cannot install updates that are mentioned.

Similar Questions

• Windows Update does not open in Mode safe while trying to install updates that are not installed in the usual way

  My computer will not install the important updates Service Pack. Support.Microsoft recommend safe, but in view Mode Setup without failure, you can not open the program update of Windows (from all programs). If I left click or right click and open nothing happens except that I immediately back to the Safe Mode screen.

  Hello

  • What is the antivirus installed on the computer program?
  • You receive an error message?

  I want to say that windows update does not work in safe mode.

  I suggest you follow the below methods that can help you solve your problem.

  Method 1: You can download Service pack 1 in normal mode and install in safe mode.

   

  Method 2: If above does not work, follow the procedure below:
  Step 1:

  I suggest you to disable any program of security on your computer and check if it solves the problem.

  After reviewing the question you must reactivate the security on your computer program.

   

  Note: Run the computer without antivirus software or firewall is a potential threat to the computer; Be sure to activate security software after completing the troubleshooting steps and after identifying the problem.

   

  Step 2:

  I suggest that you put your computer in a clean boot, try to install service pack 1 and control.

  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
   
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135 
   
  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  Reference:

  Learn how to install Windows 7 Service Pack 1 (SP1)
  http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

   

  See also:

  http://support.Microsoft.com/kb/2505743

• Cannot install updates manually after Windows reboots

  Original title: updates do not.

  So I decided to reset Windows since I think I accidentally installed a few programs on drive C instead of d, and try to solve this problem would be like finding a needle in a haystack
  Thanks for the effort though.
  1 question though, since I have provided zero everything I have these 144 important updates that keep do not manually install.
  Should I just let it install on itself eventually?
  And then I start to download steam games and play them even if the updates are not complete?
  Thanks in advance!

  Hi John,.

  I understand that you have reset your computer and therefore you can not find the installed applications.

  Reset your PC reinstall Windows and deletes all files, settings and applications, apps that came with your PC are stored, so you will not be able to find these applications.

  As far as updates are concerned, I suggest you to install automatically as it will only install updates that are applied to your computer that are required.

  You should be able to play the games, even if the updates are not installed.

  If you get an error message or facing difficulties during the installation of an update, please get back to us with the error message so that we can help you.

  Hope this information helps, let us know if you need help with Windows.

• I have CS5.  Cannot install updates.  The update process runs, but once finished, I get an error message that the update could not be installed.  I have a Dell PC with 8 GB ram and 2 TB of storage.

  I have CS5.  Cannot install updates.  The update process runs, but once finished, I get an error message that the update could not be installed.  I have a Dell PC with 8 GB ram and 2 TB of storage.

  The latetest (cloud) update sometimes does not work with old programs... Try to install your updates manually

  Beginning of the updates here and product selection, read to see if you need to install updates in the order of the numbers, or if updates are cumulative for the product http://www.adobe.com/downloads/updates/

• Windows Vista says that it cannot install updates and quote error code 800070490 - please advise.

  I have Windows Vista and get a message saying that Windows cannot install updates, citing the error code 800070490.   Can advise you on a solution, please?

  http://support.Microsoft.com/kb/958044

• The adobe application manager cannot install updates because I told that another installer is running

  The adobe application manager cannot install updates because they say that another installer works? Another installer does not work, any way to fix this?

  We do not know. You provide all information system or other details. Reboot your system, be sure to sign as an administrator, and then try again.

  Mylenium

• Cannot install updates. Error code constant of 0x8007001f.

  IE8, SP3 and windows reinstalled update. Still can not install new updates.

  Hello

  (1) update that you are trying to install?

  (2) what is you get the exact error message?

  (3) remember when you make changes to the computer before the show?

  I would suggest trying the following methods and check if it helps.

  Method 1: Run Microsoft Fixit
  The problem with Microsoft Windows Update is not working: http://support.microsoft.com/mats/windows_update/

  Method 2:
  You can also try the steps in the link and check if it helps.
  You cannot install updates from Windows Update, Microsoft Update, or by using the auto update after a repair of Windows XP after installing Windows XP SP3 immediately after a clean installation of Windows XP SP2 or
  http://support.Microsoft.com/kb/943144

  Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows:
  http://support.Microsoft.com/kb/322756/

  Method 3:
  If the problem is not resolved, I suggest you try the procedure described in the link mentioned below.

  You cannot install some programs or updates: http://support.Microsoft.com/kb/822798

  Note: It is very important that you back up all your personal data before going ahead with the upgrade on the spot.

  Follow the article below to learn more:
  Temporary connection related errors may occur when you use Windows Update or Microsoft Update
  http://support.Microsoft.com/kb/836941#advmethodC

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you should reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

• Cannot install updates windows xp error: 0x8024400A. Automatic Updates works.

  Original title: I want to update my windows xp but this error. also not automatically update work... Please tell me what I need to do...     [Error number: 0x8024400A]

  I want to update my windows xp but this error. also not automatically update work... Please tell me what I need to do...

  [Error number: 0x8024400A]

  Hi Cécile khan,.

  Follow the suggestions below for a possible solution:

  Method 1: I suggest you consult the site mentioned below:

  Temporary connection related errors may occur when you use Windows Update or Microsoft Update

   http://support.microsoft.com/kb/836941.

   

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2: Manually install updates

  Step 1: Steps to find the update does not install

  a. click Start, click all programsand then click Windows Update or Microsoft Update.

  b. click view update history. A window opens that displays all the updates that are installed and those who have not installed properly on the computer.

  c. in the status column, find the update which do not install and then click on the red X.

  Step 2: Manually download and install the update using the link below:

  http://support.Microsoft.com/downloads

   

  Method 3: Follow the steps listed in the following article to resolve the problem:

  You cannot install some programs or updates

  http://support.Microsoft.com/kb/822798

  Let us know if that helps.

• 8007370c error code cannot install updates

  Have a Dell Inspiron I1720, TS250 @ 1.50 GHz, 2 GB - Ram, running Vista Home Premium.  I tried several times to install 13 updates (recent) starting with MS Net Framwork 3.0 SP2 - Vista, next KB2676562, etc.  Downloaded 13 but do not... settle retried several times, used the MS Fixit Center 3 or 4 times to correct errors of update. Get the following error from long:

  c:\ProgramFiles\MicrosoftFixitCenter\SAPF\System\60BB3EEE-C5FB-4233-B5FE-F8E36C1F78D9.9

  error code 0 x 80040154

  Background: high

  Other updates like MS security Essentials definitions get downloaded & installed without problem... I worked on this for 4 days... someone can help me resolve this quickly... my holiday is coming!

  E-mail address is removed from the privacy *.

  Hello

  Please follow the steps mentioned below and get back to us with the results.

  Method 1: Run (CheckSur.exe) system update readiness tool

  Download and run the system update readiness tool. This tool runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations. For more information about how to download and run the CheckSur.exe tool, click on the number below to view the article in the Microsoft Knowledge Base:

  http://support.Microsoft.com/kb/947821

  (947821) description of the preparation tool system update for Windows Vista for Windows Server 2008, for Windows 7 and for Windows Server 2008 R2

  Try to install updates again.

  For more information, see the link below.

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

  http://support.Microsoft.com/kb/2509997

  Registry warning

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/)

  How to back up and restore the registry in Windows

  If method 1 did not fix the problem, proceed to method 2.

  Method 2: Run the clean boot and try to install the updates.

  To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Please note: After troubleshooting, be sure to start your computer in normal mode by following step 7.

  If method 2 has not fixed the problem, proceed to method 3.

  Method 3: Scan of the file system (CFS) auditor.

  Perform a scan of the checker (SFC) system files on your computer. SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.

  See the following article for more information on using SFC tool to troubleshoot missing or corrupted system files:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  If method 3 has not fixed the problem, go to method 4.

  Method 4: Turn off the Antivirus and firewall.
  
  Disable the anti-virus software

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  Windows Firewall

  http://Windows.Microsoft.com/en-us/Windows7/firewall-frequently-asked-questions

  Try to reinstall the update.

  Note: make sure that you enable the antivirus software, other security and firewall after the test programs.

  Warning:

  Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  I hope that helps!

• Cannot install update error/kb2653956 8e5e0147

  I cann not install update KB2653956 (all other updates are successful).  Several times, it fails with the error message 8e5e0147.  I have Vista and IE9.

  I tried the MicroFixit option and then downloaded the tool to update with no result. What should I do next?

  Hello

  
  1 have. what fixit you tried?
  2 did you do changes on the computer before the show?
  I suggest you to follow the steps below and check if it helps:
  
  Method 1: You try to perform the clean boot, and then try to install the update manually.
  
  Step 1: Perform a clean boot:
  
  By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.
  
  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  
  http://support.Microsoft.com/kb/929135
  
  Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.
  
  Step 2: Install the update manually from the link below.
  
  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=29395
  
  Method 2: If the problem is not resolved I suggest you try the procedure described in the link mentioned below.
  
  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2:
  
  http://support.Microsoft.com/kb/2509997
  
  Warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/)
  How to back up and restore the registry in Windows
  And take note: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.
  Method 3: Try to reset components to update Windows from the following link, which would help you to install the updates of windows. http://support.Microsoft.com/kb/971058
  
  Warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/)
  How to back up and restore the registry in Windows:
  Check if you are able to install the update to Windows.
  
  Hope this information is useful.

• Cannot install updates - 8007006E error code

  Original title: cannot install updates

  I did not install the updates for ages - 8007006E error code - no help with this code was found. So I tried a manual install. I then get the error - failed to install because of the corrupted installation database.

  Someone has an idea how fix this?

  Hi Alyson_Smith,

  It is sufficient to indicate the complete error message you receive.

  Method 1: Run the fixit available in the links below and check if that makes a difference-Worth to try
  
  Difficulty of broken desktop shortcuts and common system maintenance tasks

  Note: FixIt would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of DATA loss from that particular area.

  Method 2: If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833

  Method 3: Run the fixit to reset Windows Update components

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
  How to back up and restore the registry in Windows

• Cannot install updates Windows XP error Code 0 X 80070670

  original title: CANNOT INSTALL UPDATES WINDOWS XP ERROR CODE 0 X 80070670

  CONTINUE WITH WHAT?

  Search for malware:

  Download, install, execute, update and perform analyses complete system with the two following applications:

  • MalwareBytes (FREE)
  • SuperAntiSpyware (FREE)

  Remove anything they find.  Reboot when necessary.  (You can uninstall one or both when finished.)

  Search online with eSet Online Scanner.

  The less you have to run all the time, most things you want to run will perform:

  Use Autoruns to understand this all starts when your computer's / when you log in.  Look for whatever it is you do not know using Google (or ask here.)  You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

  You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory.  This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

  Do a house cleaning and the dust of this hard drive:

  You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

  Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

  If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
  http://www3.TELUS.NET/dandemar/spack.htm
  (Especially of interest here - #4)
  (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

  You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

  How to use disk cleanup
  http://support.Microsoft.com/kb/310312

  You can disable hibernation if it is enabled and you do not...

  When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

  -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
  -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
  -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

  You can control the amount of space your system restore can use...

  1. Click Start, right click my computer and then click Properties.
  2. click on the System Restore tab.
  3. highlight one of your readers (or C: If you only) and click on the button "settings".
  4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
  5. click on OK. Then click OK again.

  You can control the amount of space used may or may not temporary Internet files...

  Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

  -Open a copy of Microsoft Internet Explorer.
  -Select TOOLS - Internet Options.
  -On the general tab in the section 'Temporary Internet files', follow these steps:
  -Click on 'Delete the Cookies' (click OK)
  -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
  -Click OK.
  -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
  -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

  You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

  CCleaner (free!)
  http://www.CCleaner.com/
  (just disk cleanup - do not play with the part of the registry for the moment)

  Other ways to free up space...

  SequoiaView
  http://www.win.Tue.nl/SequoiaView/

  JDiskReport
  http://www.jgoodies.com/freeware/JDiskReport/index.html

  Those who can help you discover visually where all space is used.  Then, you can determine what to do.

  After that - you want to check any physical errors and fix everything for efficient access"

  CHKDSK
  How to scan your disks for errors* will take time and a reboot.

  Defragment
  How to defragment your hard drives* will take time

  Cleaning the components of update on your Windows XP computer

  While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need.  This will help you ensure that your system update is ready to do it for you.

  Download and run the MSRT tool manually:
  http://www.Microsoft.com/security/malwareremove/default.mspx
  (Ignore the details and download the tool to download and save to your desktop, run it.)

  Reset.

  Download/install the latest program Windows installation (for your operating system):
  (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
  (Download and save it to your desktop, run it.)

  Reset.

  and...

  Download the latest version of Windows Update (x 86) agent here:
  http://go.Microsoft.com/fwlink/?LinkId=91237
  ... and save it to the root of your C:\ drive. After you register on the root of the C:\ drive, follow these steps:

  Close all Internet Explorer Windows and other applications.

  AutoScan--> RUN and type:
  %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
  --> Click OK.

  (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

  Reset.

  Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
  How to reset the Windows Update components?

  Reset.

  Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing you pouvez wish to make:

  Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

  If you want, come back and let us know a bit more information on your system - particularly the brand / model of the system, you have - and maybe someone here can guide you to the place s x of law to this end.  This isn't 100% necessary - but I'd be willing to bet that you would gain some performance and features in making this part.

• Cannot install updates of security for xp #KB2698023 and #2656370

  Cannot install updates for XP #KB2698023 and #KB2656370

  Hi PeteBosch,

  Welcome to the Microsoft community. According to the description of the problem, you are not able to install updates (KB2698023, KB2656370). Provide the following information:

  ·         Did you do changes on the computer before the show?

  ·         You are able to install other updates successfully?

  ·         You get the error message?

  ·         You use a third-party security software?

  I suggest you follow these methods.

  Method 1: Temporarily disable the security software.

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 2: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.

  http://www.Microsoft.com/downloads/en/default.aspx

  Method 3: Follow the steps in the article.

  How to reset the Windows Update components?

  You can read this article for more information:

  You cannot install some programs or updates

  Note: You must take the backup of the data before performing any installation of windows.

  I hope this helps. Let us know if you need more assistance.

• cannot install update security for Windows XP (KB2686509)

  cannot install update security for Windows XP (KB2686509)

  Hello, gsfl Jg,

  Open Windows Update and check if KB2686509 and KB2676562 are or are not installed.

  When you tried to install the update, you would have received an error code.  Please return this zip code which lies in Windows Update.

  Why this update is offered again several times?

  Windows updates are revived until the update is installed on your computer. If this update is already, perhaps an installation failure has occurred. Check log files to install KB for the error codes. For example, the log file of installation KB for this security update would probably "C:\Windows\ KB2686509.log"
  For more information about how to resolve these problems, click on the number below to view the article in the Microsoft Knowledge Base:

  958051 (http://support.microsoft.com/kb/958051/) you receive a "0x8007F0F4" error code when you try to install the updates on the Windows Update Web site or the Microsoft Update Web site

  What should I do if the installation of this update fails with the error "0x8007F0F4"?

  If you receive the "0x8007F0F4" error when you try to install this security update, follow these steps:

  1. Open the Faultykeyboard.log file that is located in the folder %windir%. This log file contains information about the registered keyboard layout files that are not in the folder % Windir%\System32. The log file will resemble the following:
     Keyboard1.dll.\Layoutfiles\keyboard2.dll C:\Windows\System\Kbda1.dll

     Note In this example, the first entry is just a file name. The second entry includes a relative path with the name of the file. The third category includes a full path of the file.

  2. Copy the files that are listed in the Faultykeyboard.log log file in the System32 folder.

  Note Contact Microsoft technical support if you can't find the Faultykeyboard.log file.

  http://support.Microsoft.com/kb/2686509

• Cannot install updates or Flash Player on Windows Vista

  I know this is an old machine, but I really need help.

  I recently had to restore laptop cleaning to factory settings and have had problems with windows update since.

  Running Vista Home 32-bit.

  Installing sp2, but now he finds other 120ish updated but will not progress the 0% download status

  Also cannot install latest Flash Player. Going to download but not install.

  Some research suggests that this was a certificate problem and run up-to-date KB2763674

  Have downloaded it but when I try to run it I am stuck as I threw in a "search for update" constantly.

  Pointers appreciated.

  Hello

  You can read the following article.

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

  http://support.Microsoft.com/kb/2509997

  Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.

  How to back up and restore the registry in Windows:

  http://Windows.Microsoft.com/en-us/Windows/back-up-registry#1TC=Windows-Vista

  Important: all by performing the check disk on the hard disk, if bad sectors are detected and if it tries to repair this area, all available data on the risk of being lost.

  Please let us know if the problem persists. We will be happy to help you further.