Cannot install upgrade windows 8 to 8.1 - error 80072f78

I tried to install updates before upgrading to windows 8.1.  While the critical updates seem to be installed via automatic update setting there are a few optional upgrades that could not install on manual selection.  Error code 80072f78 appeared. I used all the windows troubleshooting apps/programs, but the question is still rest.

Also tried to download the windows 8.1 upgrade but it also fails to download.  Error 8007f78 appeared as the reason.  I have searched the microsoft community site but did not find any fix here.

I temporarily stop the antivirus, but that has not solved the problem.  I have a wifi connection, but who have tested and there seems not to be any problems. Are you able to help?

There are 6 Optionally updated [have failed install since May 15, 2014.] One of them is a windows update (KB2955163) and others are for most related material.  When I tried to install optional updates 6 a mistake no 80072f78 appeared and another time to do the same mistake 800706f7 appeared.  If I tried to be updated individually 80080008 appeared.

Well, you can try Options #1, #2, or #3 on this page , but the given that none of these optional updates (not), install Option #4 (i.e., a refresh or a Reset) may be your only recourse at this point.

Note that a refresh or a Reset will restore the free-version Norton to test you so need to rerun the multi-step fix all before installing UPDATES ALL!

Two things more, you can try:

1 see if updates day and/or Win8.1 allows to install after you restart the computer in mode 'clean boot troubleshooting'-online http://support.microsoft.com/kb/929135/

Important! => Restart in normal (Windows) as soon as POSSIBLE!

2 re-run the multistep any difficulty but at the #6 stage, make sure Windows Defender and Windows Firewall are activate instead of install N360 again.

Tags: Windows

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