Cannot install Vmware RP03 services manager

Hi, when I try to install the RP03 patch, the following error message appears:

Upgrade failed: CheckBackupColumns failed. Error: CheckBackupColumns failed. Error: OCIEnvCreate failed with return code-1 but the message code error, but the error message text was not available

I searched in Google and tried to apply a solution associated to reassign the ORACLE_HOME folder privileges, but the same error persists.

Does anyone know how to fix this?

Kind regards.

For point 6, you can run Infra.Update.UI.exe from the directory Ionix Service Manager or Service of VMWare Manager. Otherwise, I would recommend getting a new set of eyes to look at. Perhaps your Oracle DBA or log a call to VMWare Support team. Can be also interesting to update your dotnet service packages.

Tags: VMware

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