Cannot launch Adobe Application Manager

Under Mac OSX Lion Macbook Pro with Adobe Creative Cloud. When I try to launch Acrobat Pro, Application Manager tries to launch, but none came. Occurs whenever I try to launch Acrobat, so Acrobat will not work. Suggestions? I noticed there is no uninstall for Application Manager. I can just trash and try to reinstall?

Hi Dave,.

Acrobat X has already worked? I would try to run uninstaller for Acrobat applications > utilities > Adobe Installers if avaiable, restart and then start Adobe Application Manager first of all within the Applications and then reinstall Acrobat.

-Dave

Tags: Adobe

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0   libsystem_kernel.dylib          0x99660a2e mach_msg_trap + 10
1   libsystem_kernel.dylib          0x9965fad0 mach_msg + 68
2   com.apple.CoreFoundation        0x912ceae6 __CFRunLoopServiceMachPort + 214
3   com.apple.CoreFoundation        0x912cdef9 __CFRunLoopRun + 1529
4   com.apple.CoreFoundation        0x912cd696 CFRunLoopRunSpecific + 390
5   com.apple.CoreFoundation        0x912cd4fb CFRunLoopRunInMode + 123
6   com.apple.HIToolbox             0x996a0178 RunCurrentEventLoopInMode + 262
7   com.apple.HIToolbox             0x9969feb1 ReceiveNextEventCommon + 494
8   com.apple.HIToolbox             0x998457f4 _AcquireNextEvent + 79
9   com.apple.HIToolbox             0x99832b6a RunApplicationEventLoop + 225
10  com.adobe.ExtensionManager      0x0000445d main + 4417
11  com.adobe.ExtensionManager      0x0000309e start + 54

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib          0x996678d2 kevent64 + 10
1   libdispatch.dylib               0x9545b73f _dispatch_mgr_invoke + 245
2   libdispatch.dylib               0x9545b3a2 _dispatch_mgr_thread + 52

Thread 2:
0   libsystem_kernel.dylib          0x99666e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x9582336d _pthread_wqthread + 939
2   libsystem_pthread.dylib         0x95820eea start_wqthread + 30

Thread 3:
0   libsystem_kernel.dylib          0x99666e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x9582336d _pthread_wqthread + 939
2   libsystem_pthread.dylib         0x95820eea start_wqthread + 30

Thread 4:
0   libsystem_kernel.dylib          0x99666e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x9582336d _pthread_wqthread + 939
2   libsystem_pthread.dylib         0x95820eea start_wqthread + 30

Thread 5:
0   libsystem_kernel.dylib          0x99666e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x9582336d _pthread_wqthread + 939
2   libsystem_pthread.dylib         0x95820eea start_wqthread + 30

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0   libsystem_kernel.dylib          0x99660b4e mach_wait_until + 10
1   libsystem_c.dylib               0x97110d58 nanosleep + 360
2   com.adobe.ExtensionManager      0x0014c58b ScObjects::Thread::sleep(unsigned int) + 143
3   com.adobe.ExtensionManager      0x0014c5eb ScObjects::Thread::wait(unsigned int) + 23
4   com.adobe.ExtensionManager      0x001431b6 ScObjects::BridgeTalkThread::run() + 332
5   com.adobe.ExtensionManager      0x0014caf5 ScObjects::Thread::go(void*) + 315
6   libsystem_pthread.dylib         0x95822ecf _pthread_body + 138
7   libsystem_pthread.dylib         0x95822e45 _pthread_start + 162
8   libsystem_pthread.dylib         0x95820f0e thread_start + 34

Thread 7:
0   libsystem_kernel.dylib          0x99666e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x9582336d _pthread_wqthread + 939
2   libsystem_pthread.dylib         0x95820eea start_wqthread + 30

Thread 8:
0   libsystem_kernel.dylib          0x99666e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x9582336d _pthread_wqthread + 939
2   libsystem_pthread.dylib         0x95820eea start_wqthread + 30

Thread 9:
0   libsystem_kernel.dylib          0x99666e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x9582336d _pthread_wqthread + 939
2   libsystem_pthread.dylib         0x95820eea start_wqthread + 30

Thread 10:
0   libsystem_kernel.dylib          0x99666e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib         0x9582336d _pthread_wqthread + 939
2   libsystem_pthread.dylib         0x95820eea start_wqthread + 30

Thread 11:
0   libsystem_kernel.dylib          0x99660a2e mach_msg_trap + 10
1   libsystem_kernel.dylib          0x9965fad0 mach_msg + 68
2   com.adobe.adobeswfl             0x0970f18f ExternalPlayer_Initialize + 465535
3   libsystem_pthread.dylib         0x95822ecf _pthread_body + 138
4   libsystem_pthread.dylib         0x95822e45 _pthread_start + 162
5   libsystem_pthread.dylib         0x95820f0e thread_start + 34

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0   libsystem_kernel.dylib          0x99666516 __psynch_cvwait + 10
1   libsystem_pthread.dylib         0x95823b7a _pthread_cond_wait + 842
2   libsystem_pthread.dylib         0x9582382b pthread_cond_wait + 48
3   com.adobe.adobeswfl             0x096bcf54 ExternalPlayer_Initialize + 129092
4   com.adobe.adobeswfl             0x0948d34a 0x947e000 + 62282
5   com.adobe.adobeswfl             0x096bcce7 ExternalPlayer_Initialize + 128471
6   com.adobe.adobeswfl             0x096bcd3f ExternalPlayer_Initialize + 128559
7   libsystem_pthread.dylib         0x95822ecf _pthread_body + 138
8   libsystem_pthread.dylib         0x95822e45 _pthread_start + 162
9   libsystem_pthread.dylib         0x95820f0e thread_start + 34

Thread 13:
0   libsystem_kernel.dylib          0x99666516 __psynch_cvwait + 10
1   libsystem_pthread.dylib         0x95823b7a _pthread_cond_wait + 842
2   libsystem_pthread.dylib         0x9582382b pthread_cond_wait + 48
3   com.adobe.adobeswfl             0x096bcf54 ExternalPlayer_Initialize + 129092
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5   com.adobe.adobeswfl             0x096bcce7 ExternalPlayer_Initialize + 128471
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7   libsystem_pthread.dylib         0x95822ecf _pthread_body + 138
8   libsystem_pthread.dylib         0x95822e45 _pthread_start + 162
9   libsystem_pthread.dylib         0x95820f0e thread_start + 34

Thread 14:
0   libsystem_kernel.dylib          0x99666516 __psynch_cvwait + 10
1   libsystem_pthread.dylib         0x95823b7a _pthread_cond_wait + 842
2   libsystem_pthread.dylib         0x9582382b pthread_cond_wait + 48
3   com.adobe.adobeswfl             0x096bcf54 ExternalPlayer_Initialize + 129092
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8   libsystem_pthread.dylib         0x95822e45 _pthread_start + 162
9   libsystem_pthread.dylib         0x95820f0e thread_start + 34

Thread 15:
0   libsystem_kernel.dylib          0x99666516 __psynch_cvwait + 10
1   libsystem_pthread.dylib         0x95823b7a _pthread_cond_wait + 842
2   libsystem_pthread.dylib         0x9582382b pthread_cond_wait + 48
3   com.adobe.adobeswfl             0x096bcf54 ExternalPlayer_Initialize + 129092
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5   com.adobe.adobeswfl             0x096bcce7 ExternalPlayer_Initialize + 128471
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7   libsystem_pthread.dylib         0x95822ecf _pthread_body + 138
8   libsystem_pthread.dylib         0x95822e45 _pthread_start + 162
9   libsystem_pthread.dylib         0x95820f0e thread_start + 34

Thread 16 Crashed:
0   com.apple.CoreFoundation        0x9126fbde CFURLCopyFileSystemPath + 94
1   com.adobe.ExtensionManager      0x000d062d CMemoryMappedFile::CMemoryMappedFile(FSRef const&, bool) + 97
2   com.adobe.ExtensionManager      0x000d0a72 CMacFileBuffer::CMacFileBuffer(FSRef const&, HFSUniStr255 const&, bool, bool) + 192
3   com.adobe.ExtensionManager      0x000ad8e7 CFile::Open(wchar_t const*, unsigned int, bool) + 411
4   com.adobe.ExtensionManager      0x0011cfb2 CMacrPluginConfigFile::load(CString const&) + 196
5   com.adobe.ExtensionManager      0x000197dc CMacrExtensionManager::updatePluginFile(CMacrExtension const*, CMacrProduct const*, CMacrExtensionPaths const&, bool) + 126
6   com.adobe.ExtensionManager      0x00028f3b CMacrExtensionManager::migrateFiles(CString const&, CMacrPath const&, CMacrPath const&, CMacrPath const&, CMacrPath const&, CMacrProduct const*, int) + 7253
7   com.adobe.ExtensionManager      0x00029667 CMacrExtensionManager::migrateExtensionFromExtensionFile(CString const&, CString const&, CString const&, CMacrProduct const*) + 1377
8   com.adobe.ExtensionManager      0x00029ae0 CMacrExtensionManager::migrateExtensionsFromProductPreferredFolder(CMacrProduct const*) + 574
9   com.adobe.ExtensionManager      0x00029fa1 CMacrExtensionManager::migrateExtensionsFromProductsPreferredFolders() + 163
10  com.adobe.ExtensionManager      0x00118d95 MigratePreferredExtensionCommand::execute() + 19
11  com.adobe.ExtensionManager      0x000dce98 CommandExecutor_Impl::run() + 144
12  com.adobe.ExtensionManager      0x000dceb3 CommandExecutor_Impl::runHelper(void*) + 17
13  libsystem_pthread.dylib         0x95822ecf _pthread_body + 138
14  libsystem_pthread.dylib         0x95822e45 _pthread_start + 162
15  libsystem_pthread.dylib         0x95820f0e thread_start + 34

Thread 16 crashed with X86 Thread State (32-bit):
  eax: 0x00000000  ebx: 0xa0cf1038  ecx: 0x00000000  edx: 0x9126fb91
  edi: 0x9126fb91  esi: 0x00000000  ebp: 0xb07ca7b8  esp: 0xb07ca380
   ss: 0x00000023  efl: 0x00010246  eip: 0x9126fbde   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
  cr2: 0x00000000
  
Logical CPU:     3
Error Code:      0x00000004
Trap Number:     14

    Any help appreciated.

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    Aaron

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