Cannot load MOV files within PDF documents in Firefox

Tell me this has nothing to do with XP, but my problem report on the Firefox support site, you can find at the following link, https://support.mozilla.com/en-US/questions/831712#answer-199161, gave no solution, then maybe you can suggest a. And what relates to XP because the problem does not occur in Firefox on Windows 7 or Vista, but only on XP.

I have a website that loads a PDF file in the browser. Within each PDF are links to MOV files that should open in floating windows. Unfortunately, XP when I click on these links I tells me that the file is not found. It seems clear that the cause of this is that XP is looking for the MOV files to the same directory that he downloaded the PDF. The links do not specify the directory of the MOV on the server because they are all in the same directory where the PDF file. If you change the link to include the way full on the server, starting with http://, then the url www.aslparataxis.info, then the directory where the relevant PDF file and finally the name of the MOV file, then the link works successfully. But it would be a huge job to change all these links in this way, since there are 540 of them. And their incorporation into PDF files is out of the question because he too in each PDF, allowing a very long download time. In addition, if the material on the site have been moved to another directory, all links must be redone.

Internet Explorer doesn't have this problem on XP. And Firefox doesn't have this problem in Windows 7 or Vista. Again, I know that it should have more to do with Firefox Windows, but anyone can shed some light on how I can get Firefox (or Windows?) to know that on the server for these MOV files, it should look like?

Thanks for your help.

Hello

If the problem appears only in firefox, then you work with Mozilla on this.

Support for Mozilla Firefox

You can try to perform a clean boot and check for the issue. A clean boot to check if startup item or services to third-party application is causing this issue.

You can read the following article to put the computer in a clean boot:

http://support.Microsoft.com/kb/310353

If your problem is resolved after the clean boot, and then follow the steps mentioned in the article above to refine the exact source.

After resolve you your problem, you can follow the steps to configure Windows XP to start normally.

Hope this information is useful.

Tags: Windows

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