Cannot load your Firefox profile. It may be missing or inaccessible.

I had downloaded a game, and while he was full I tried to open it in order to play. After I opened my laptop hanged just for long time that I am impatient and decided to restart. Since then, I can't use Mozilla firefox because it does not open, but only displays the text "failed to load your Firefox profile. It may be missing or inaccessible. ", but since that time, on my desk there was a folder that appeared under the name 'old data firefox' Please help

You must locate the profiles.ini file and delete this file or use the Profile Manager to create a new profile.

See:

This problem may be caused by a problem with the profiles.ini file or with the permissions (owner) of the concerned files.

You can use one of them to retrieve an existing profile or create a new default profile for Firefox:

  • Remove the profiles.ini file to make Firefox create a new profile (default)
  • Use the Profile Manager to create a new profile
    If you have an existing profile, then click on "Choose a folder" in the Profile Manager and navigate to the location of a profile lost to recover this profile
    https://support.Mozilla.org/KB/managing+profiles

You should find the file profiles.ini in this hidden place:

  • Windows: %AppData%\Mozilla\Firefox\
    * C:\Users\ < user > \AppData\Roaming\Mozilla\Firefox\
  • Mac: ~/Library/Application Support/Firefox /.
  • Linux: ~/.mozilla/firefox/

If the file profiles.ini compensation does not work then also check the location of the cache files.

  • Windows: * C:\Users\ < user > < profile > \AppData\Local\Mozilla\Firefox\Profiles\.
  • Mac: ~/Library/Caches/Firefox/Profiles/
  • Linux:~/.cache/Mozilla/Firefox/

You can also try to rename/delete the MozillaFirefox folder in the two above mentioned places (main, cache).

Tags: Firefox

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