Cannot locate the drive HL-DT-ST BDDVDRW CT21N ATA Device after format

Hello

I am new to this so I'm sorry if I look stupid. I have an Acer Aspire 7745 G with the player above. Normally, I reformat my laptop every 6 months as a recommendation from a friend. Last month I got a virus and Kaspersky has taken care of her, but there was something else that kept install toolbars. In any case, I decided to reformat only since I was close to my schedule. I loaded the restore disc that I had to buy Acer. Come to find out it does not recognize the drive. Came with a blank CD notification. I tried all 5 disks from Acer and still the same error. I advanced and bought another set of recovery disks. Always the same question. In the end, I bought WIndows 7 home and tried this drive. The drive did not no more. I went to my office and copied the disc to complete installation on a USB Flash drive. I then force the PC to boot from that drive and installed WIndows 7 like that. Now, the player does not seem to read retail DVD, bluray discs, game to retail discs but do not read music cd or any other medium of CD/DVD burning and always used to read the disks from Acer. The disks it will read are verified to work on the desktop.

In the description of the material, it shows a Microsoft driver dated 06/21/2006 with a version of 6.1.7601.17514. It only gives me the opportunity to update the driver. I tried the Microsoft Mr. Fixit from their site and it won't fix it. I contacted Acer and they said that my phone was not guaranteed, and they can't help me. They have no drivers on their site for this drive and after that a few weeks of research, I can't find drivers or firmware. I found a site that said to delete the upper and lower registry filter and I did but still nothing. I have WinDVD 2010 Pro, Nero 11 Platimun, 4.8 installed PowerISO, do not know if these programs could affect it or not. Also, I thought that I could just copy these 5 discs to a USB Flash drive and try to do a restore that way, but I do not know multiple-disks-on-one-flash-drive procedures or withdrawal of the drive in the list of material and to force a reinstall but I fear (and with my luck so far) he won't return.  I don't know what to do, and it's frustrating. I was hoping that someone out there may have some ideas for me.

Thank you very much for any help, I appreciate it!

John

I have trouble to imagine why you would format/reinstall every 6 months.

And as to why you should buy for a PC restore disks that came with win is beyond me, since no matter what PC that is pre-installed with win has a way to create the recovery disks provided by the PC manufacturer.

If the recovery disks provided by the PC manufacturer have been unable to locate the reader, you have a problem of basic material either the disks are defective (unlikely)

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