Cannot lock the bootloader on verizon asurion replacement

my last camera (a motorcycle x 2014 2nd generation) unlocked without problems. When I lost him I had to get a phone that is guaranteed by the verizon asurion warranty service. Then I tried to unlock the bootloader through the regular process on the motorola site that I've done before but now it says I'm not allowed or something. can someone help me? Here is all of my information, please help!

fastboot oem get_unlock_data

...
(bootloader) 9900050811185810 #54413939323138
(bootloader) 4B 305200585431303936000000 #0 B 96
40AA85D9E84FF8CA1B2004063B99655 (bootloader)
(bootloader) E8246 #ED27E10C0B000000000000000
(bootloader) 0000000
GOOD [0.052 S]
Finish. total time: 0.053 s

9900050811185810 #544139393231384B 305200585431303936000000 #0B9640AA85D9E84FF8CA1B2004063B99655E8246 #ED27E10C0B0000000000000000000000

fastboot getvar all

version (bootloader): 0.5
version-bootloader (bootloader): 6016
product (bootloader): victara
(bootloader) secure: Yes
hwrev (bootloader): 0x82BF
Radio (bootloader): 0 x 4
MEM (bootloader): 16GB Samsung REV = 07 PRV = 0 TYPE = 57 b
(bootloader) ram: 2048 MB Samsung SDRAM DIE S8 = 4 GB
(bootloader) cpu: MSM8974AC ES1.1
SERIALNO (bootloader): TA99218K0R
CID (bootloader): 0x0002
channelid (bootloader): 0 x 83
UID (bootloader): ED27E10C0B000000000000000000
unlocked (bootloader): no
iswarrantyvoid (bootloader): no
mot_sst (bootloader): 0
(bootloader) max-download-size: 536870912
reason (bootloader): reset mode fastboot value
(bootloader) imei: 990005081118581
Meid (bootloader):
(bootloader) date: 14/10/2014
(bootloader) Ref: XT1096
iccid (bootloader): 89148000001355161398
cust_md5 (bootloader):
(bootloader) max-sparse-size: 268435456
moment (bootloader): "Fri Feb 18 5:7:38 UTC 2016."
ro.build.fingerprint [0 (bootloader)]: motorola/victara_verizon / victara:5
ro.build.fingerprint [1 (bootloader)]:.1/LPES23.32-25-5-2/2:user/release
ro.build.fingerprint [2 (bootloader)]:-keys
ro.build.version.full [0 (bootloader)]: Blur_Version.23.201.2.victara_ver
ro.build.version.full [1 (bootloader)]: izon.verizon.en.US
ro.build.version.QCOM [0 (bootloader)]: AU_LINUX_ANDROID_LNX. LA.3.5.1_RB1
ro.build.version.QCOM [1 (bootloader)]:.04.04.02.048.045
(bootloader) baseband version [0]: MSM8974BP_4235210.110.09.13R VICTARA_V
(bootloader) baseband version [1]: ZW_CUST
kernel.version [0 (bootloader)]: Linux version 3.4.42 - g76c4c7b (hudsoncm @)
kernel.version [1 (bootloader)]: ilclbld71) (gcc version 4.8 (CCG)) #1 S
kernel.version [2 (bootloader)]: MP PREEMPT Thu Feb 18 03:25:08 CST 2016
(bootloader) sdi.git: git = MBM - NG - V60.16 - 0-g582b967
(bootloader) sbl1.git: git = MBM - NG - V60.16 - 0-gfd10553
(bootloader) rpm.git: git = MBM - NG - V60.16 - 0-gc54d917
(bootloader) tz.git: git = MBM - NG - V60.16 - 0-g04e322b
(bootloader) aboot.git: git = MBM - NG - V60.16 - 0-g496ce05
(bootloader) qe: qe 0/0
ro.carrier (bootloader): asbl
all: listed above
Finish. total time: 0.147 s

Thanks for reporting! Your application has been submitted. Please wait 24-48 business hours to get an update by email.

We will follow.

Thank you

-Liz

Motorola support

Tags: Motorola Phones

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