Cannot map my Windows 7 Home Premium network drives

I recently bought and installed a NAS (Dlink DNS-320).

I am able to map actions on the NAS using my Win XP computer, mapping \\NAS-IP\MyShare
When I try the same thing on my Win7 Home Premium, I get an error message indicating that\\NAS-IP\MyShare is not accessible.

I also tried connecting by specifying usernam + password, but no combination I've tried seems to work, I constantly Gets a new pop-up window asking med to specify the user name and password.

When surfing the web I found a lot of posts with the same problem that I am experiencing, but so far none of the solutions worked for me.

I would really appreciate the help on this.

Kind regards
Roger

Hi roggabear,

I suggest to start in safe mode and check if the problem persists. To do so follow the steps described in the article below:

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

If the issue does not occur in safe mode, you can try to clean boot and fix the problem:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

NOTE: After the troubleshooting steps please return the system to Normal startup. Then follow step 7 in the above article.

I also suggest you to follow the steps mentioned in the links below and check if they help to solve the problem:

 http://Windows.Microsoft.com/en-us/Windows7/what-is-network-discovery

 http://Windows.Microsoft.com/en-us/Windows7/Understanding-Windows-Firewall-settings

 http://Windows.Microsoft.com/en-us/Windows7/allow-a-program-to-communicate-through-Windows-Firewall

 http://Windows.Microsoft.com/en-us/Windows7/open-a-port-in-Windows-Firewall

 http://Windows.Microsoft.com/en-us/Windows7/firewall-frequently-asked-questions

I hope this helps. Please let us know to get help.

Thank you, and in what concerns:
Naman R - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

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    Solve problems with programs that cannot be installed or uninstalled: http://support.microsoft.com/mats/Program_Install_and_Uninstall?wa=wsignin1.0

    Troubleshoot installing or uninstalling programs: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-installing-or-uninstalling-programs

    Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

    If you have any other questions or you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

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