Cannot open a book from library on my Kobo Glo HD

Regularly, I get the message "Oops! This document could not be opened"when I try to open a library book that I copied on my Kobo ADE 4.5.1 and he continues to say that my Kobo is not allowed.  It is; but I Deauthorize it and reauthorize as suggested in the title help of Kobo and it usually solves the problem.  It no longer works.  Any suggestions?

(I also signed in and out of my Kobo account, but it does more either.)

I get very frustrated - I never had this problem with my Kobo Touch or earlier versions of ADE.

Thank you, Kathy

Try this: https://forums.adobe.com/thread/2103199

Tags: Adobe

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