Cannot open a word file by using the files on the desktop, but can open them in word

I recently updated my RAM memory but the PC will not boot even in safe mode.  I have excahnged in the shop for another RAM works and that this time the PC crashes whenever I try to open a WOrd file via a file but they open up fine when I go in Word first.

Hi Stevan,

You receive messages or error codes?

This can happen if the Word folder on the desktop is damaged.

You can try to recreate the folder on the desktop and check if you can open the folder.

You can also check if the problem occurs in safe mode.

A description of the options to start in Windows XP Mode

Tags: Windows

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