Cannot open Excel 97

I was unable to open Word and Excel.  Called Tech services at Bell and they set 200 compromised files.  After 4 hours, I was able to open Word and everything seems to be fine except for Excel.  They asked me to call Microsoft and gave me your number.

When I click on the Excel 97 icon, a dialog box appears indicating the suspected areas, Excel opens, then a second dialog box is displayed indicating not enough problem to have malware.  Then Excel closes and I can't use it. Now place comes a screen linking 1 when I click on Excel.

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This is a user to user forum, so MS is not too likely to see your message. Looks like you had a form of malware attack and continue to suffer from the after effects.  I won't start in Mode safe and search for viruses, then uninstall Excel and reinstall.  To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode.

By the way that Office 97 is a very old version (it came out about 15 years ago), so I expect that it will be difficult to find support for it.

I hope this helps.  Good luck.

Tags: Windows

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