Cannot open lightroom 6 no cloud) that I bought on the web
Hello,
I bought the 6 upgrade for my lightroom 5 (no clouds) on the web on August 27 for mac (I have the latest operating system). I get an email with my code number and instruction how to download lightroom 6.
3 days later, I still not able to download lightroom 6.
I open the installer... I see on the first line: lightroom for mac/win my code number and the download window is empty
second line: lightroom no Code window and the window for the window is enabled
third line: ligt... Mac... no code and the window for Mac is enabled
I click on the Mac window, a new window appears where I chose the version of lightroom to select this option to download. I see the 1,2,3,4,5 version but not version 6.
Where is the problem?
I try to reach someone talking about Adobe, but it is almost impossible to reach the person or I don't know how to do it. And on the forum, I can't find anything good for my problem.
do you have a solution? A phone number to talk to someone?
Thank you for your help
Diane
Sorry for my English, I'm french
Lightroom 6 https://helpx.adobe.com/creative-cloud/help/download-install-single-app-Lightroom-6.html
Serial number Lightroom - runs on Windows and Mac versions https://forums.adobe.com/thread/2179765
Tags: Adobe
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