Cannot open my messenger app

Cannot open my messenger app after updating lollipop 5.0.2

Settings-applications-all, look for facebook messenger. On it, forcing the stoppage, erase the data.

Tags: Sony Phones

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    E-mail address is removed from the privacy *.

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    You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

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    Malwarebytes Anti-Malware
    www.Malwarebytes.org

    Update, 12/02/2014-17:33:05, SYSTEM, LAPTOP, manual, database Rootkit, 2014.9.18.1, 2014.12.2.2,.
    Update, 12/02/2014-17:34:11, SYSTEM, LAPTOP, manual, database of malware, 2014.9.19.5, 2014.12.2.6,.
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    Error, 12/02/2014 18:21:23, SYSTEM, LAPTOP, manual, 0,.
    Update, 12/02/2014-18:21:23, SYSTEM, computer LAPTOP, manual, program, failure, impossible to the server to update access, 2.0.3.1025, 2.0.4.1028,
    Update, 12/02/2014-18:22:49, SYSTEM, LAPTOP, manual, database of malware, 2014.12.2.6, 2014.12.2.7,.
    Update, 12/02/2014-18:26:01, SYSTEM, LAPTOP, manual, program, 2.0.3.1025, 2.0.4.1028,.
    Update, 12/02/2014-18:30:33, SYSTEM, LAPTOP, manual, database Rootkit, 2014.11.18.1, 2014.12.2.2,.
    Update, 12/02/2014-18:31:22, SYSTEM, LAPTOP, manual, database of malware, 2014.11.20.6, 2014.12.2.7,.
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    Update, 12/02/2014-21:07:15, SYSTEM, LAPTOP, manual, database of malware, 2014.12.2.7, 2014.12.2.9,.

    (end)

    I used the MBAM to scan, I had already installed but it wouldn't run as something he would stop. After it has been reinstalled I struggled to get the software and database updated but eventually got a clear at all after these items have been quarantined:

    Malwarebytes Anti-Malware
    www.Malwarebytes.org

    Scan Date: 12/02/2014
    Acquisition time: 17:35:30
    Log file:
    Administrator: Yes

    Version: 2.00.3.1025
    Database of malware: v2014.12.02.06
    Rootkit Database: v2014.12.02.02
    License: free
    Malware protection: disabled
    Protection from malicious Web site: disabled
    Self-protection: enabled

    OS: Windows 8.1
    CPU: x 64
    File system: NTFS
    User: Melanie

    Type of analysis: threat analysis
    Result: completed
    Objects scanned: 324908
    Elapsed time: 41 min 42 s

    Memory: enabled
    Start: enabled
    File system: enabled
    Archives: enabled
    Rootkits: enabled
    Heuristic: enabled
    PUPPY: enabled
    PUM: enabled

    Process: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry keys: 4
    Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AUpdate.exe, quarantine, [b757d985d9a374c2326240c0897b4ab6],
    Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AutoUpdate.exe, quarantine, [e12ddb83ff7d95a1faa79c6462a2d828],
    Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AUpdate.exe, quarantined, [1df1f36ba9d3c76f98fc689842c204fc],
    Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AutoUpdate.exe, quarantine, [d539342a9fdda294e3bea85860a40000],

    Registry values: 0
    (No malicious items detected)

    Registry data: 0
    (No malicious items detected)

    Files: 0
    (No malicious items detected)

    Files: 0
    (No malicious items detected)

    The physical sectors: 0
    (No malicious items detected)

    (end)

    I ran windows Defender before all this and it has detected 6 items in class but when the scan finished, he says that he has none!

    Have no idea what to do next.

    Hi Meli,

    Thanks again for the update.

    I am pleased that you have managed to solve all the problems.

    I really appreciate your efforts.

    Please do not hesitate to answer, if you have other problems with Windows.

    Thank you

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    https://forums.Adobe.com/thread/1249756

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