Cannot open/save to files and programs after installing Windows updates

original title: Windows Update - major problems

My daughter has an HP laptop.  She has downloaded the Windows updates and now she can't open most of its programs.  Those that it can open, will not work correctly.  Some won't let him save, some will leave him no open files she saved in them.  If she tries to delete any program in the Control Panel, add and remove, she receives a message that there is a mistake and that the program has already been deleted. (Even the programs that it can open, but do nothing). Some of its programs to tell him that she is missing a .dll file.  If she found on the Internet and she sees something she wants to save, she used to be able to right click and save, now it does not get the dialog box when it right click.  She uses Firefox not Internet Explorer.  When she downloaded updates, the resarted the computer as usual, but when he arrived at stage 3 of 3 it locked to 0% (with NO hard disk activity) and would not go further.  She let it harden for more than half an hour and finally pressed the power button to force it to turn it off.  When she turned her back on updates have continued as usual.  Is there a undate for the Wacom which was attached to the computer at a time. Everything worked fine before she comes to install the updates.

Hello Mel_F,

Thanks for your post.  Initially, we will execute the file system checker.  If that does not solve the problem, the next is to perform a Startup Repair.  Please let us know the results of these utilities so that we can help you get this resolved.

See you soon

Tags: Windows

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