Cannot open the mail. I can't open my email box.

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  Hi OliviaMadden,

  I suggest to check with the help of Blackberry:

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• By using only the keyboard, how can I create an email using Outlook Express, have the files of "painting" in the body of the email

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  Hotmail is a separate issue

  ________________________________________________________

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• Cannot remove the mail from my basket on my Macbook Air

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  From the Mail menu bar, you select

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• Cannot open my email

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  Hello

  Looks like you are unable to open or read e-mail messages.

  1. which e-mail client that you are talking about? You use Microsoft Outlook, Windows Live mail or messaging client web based?

  2. do you receive any error messages?

  3. using Internet Explorer as your default browser? If so, what is the version that is installed on the computer?

  4. What is the operating system installed on the computer?

  If you use Microsoft office Outlook to access e-mail, you can post the question here:

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  If the question concerns Windows Live Mail, you can post the question here:

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  "Your question contains all the required information necessary for us to help you. Please re - write your question, this time make sure you have all the information necessary and we will try to help. »
   
  See this link for more information on:
   http://support.Microsoft.com/kb/555375

  Hope this information helps. Provide more information so that we can help you.

• I can't open my email box. It has been like this for 6 weeks.

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  Hello
  Can you help me to open my emails from the Inbox, because of blocked account issue the last 6 weeks. now, I opened my Messenger
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  Hello

  ·          What operating system do you use?

  ·          What e-mail client is installed on the computer?

  ·          Who is your email provider?

  ·          What happens when you open the e-mail?

  If you are referring to a hotmail account, you can post your questions for Windows Live:

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• I get the error box whenever I try to open my email box.

  I; m receives a message box that prevents me to open the email and as soon as I click on the error report send in the box that the Outlook express stops.

  I can't restore the computer to an earlier date when this problem started.

  Folders.dbx is probably damaged.
   
  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
   
  The path to the message will be very similar to this:
   
  C:\Documents and Settings\Your User of utilisateur\Local Settings\Application Data\Identities\ {long string of letters & numbers} \Microsoft\Outlook Express
   
  With OE closed, find the Folders.dbx file and delete it.  Another will be created automatically when you open OE.
   
  Note these possible side effects:
   
  When you re - start OE, it will build a new index of all *.dbx files it can read and create a new Folders.dbx. However, understand that you will lose the mail directory structure and message rules will probably have to be edited.

• Outlook Express has lost more than a year value of the mail - how can I get that back?

  OE 6.00.2900.5512 xpsp 0804.3 - 2008 Win XP - SP3 and all updates applied.

  I do NOT have an identity that is separate in OE, but in local folders, I put about 5 different folders and mail, as well as rules of mail from for address X, goes into the X folder. mail coming to address go to folder Y etc..

  One of my folders (let's call it the X folder) have mail in there go back until 2008. There is, to the closing of OE, three days I received the message that to save space, OE wanted compact stuff, so I let him do as usual.

  Everything continued to work as usual, but yesterday, something has gone wrong. I turned on the computer at around 10:00, received and responded to approximately five emails in X folder (as well as e-mails to and from other addresses/folders) and everything was great.

  However, a few hours later, I noticed the missing emails. The last email now in the folder X is dated from 16/11/2009 and they age, which dates back to 24/02/2008 - but all the mail in the folder X dated between 11/16/2009 and disappeared, something like 900, maybe even a thousand or several messages, gone.

  That's happened and how do I get it all back?

  Thank you.

  PS all other folders are normal and have letter of 2009 and 2010 in them.

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact
   
  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone
   
  About file Corruption:
  http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

  Recovery methods:

  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

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