Cannot open the printing preferences

Hi guys,.

I recently bought a new computer with Windows 7 Professional. I have the HP PSC 1215 series that I used with my old Windows XP computer (it worked fine with that). With the XP computer it used the pilot for the series HP PSC 1200 and printed and scanned without any problems. Now, with Windows 7 PCs, I'll have a little trouble with the printer. First of all, I can't change the printing preferences (when I click on it, a window will appear and the disappers almost instantly). Second, it may not print correctly (using Microsoft Office 2010) Word documents. It can print text perfectly well, but the diagrams, word art and images it prints sometimes not at all, and other times it prints only part of it.

On the HP site, it says you do not need to download all drivers for Windows 7, it will install itself. It was installing, but clearly not properly. Windows Update was updating the driver, but who made no change.

I can do, or is the printer simply too old for Windows 7? Thanks for any help!


Mr_Bean355

Hello AA.

I have good news... for me at least! I've somehow set so that I can change my printing preferences! What I did was I went into the settings of the device and, under the "Advanced" tab, change the driver to "hp psc 1200 series. Here's what it looks like:

Now, after changing it, when I go into the printer properties, it makes appear this message:

I just click 'No' and it works very well! Can I change the print "Fast draft" or "DPI Maximum" quality.

Let me know if it works for you or not!

Mr_Bean

Tags: HP Printers

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