P1102w - cannot find the printer


I'm unable to print using a wireless connection.

the printer is p1102w.

operating system is MAC OS 10.10 Yosemite

Whenever I try to print something I get "printer is not connected / cannot find the printer" message.

I tried the solutions on your support site, but nothing helped.

For sure, printer is connected to the same network as the computer. I see it on the print configuration page and I can connect to its IP address via a web browser (but I can't use web services).

All software and drivers are up to date. Update Apple is nothing new to me. Niether have your site.

I tried to move the printer closer and further away from router. No results.

No web proxy is related to my network.

To make this work, I have to remove the printer from my system, reinstall it using the USB cable, and then add it again via wi - fi.

But some time the problem reappears.

It's really frustrating. Help, please.

Hi @xopot ,

I see that you have problems printing via wireless network. I would like to help you today.

Since you can access the printer embedded Web server, the printer would have a valid IP address. Most likely, it has something to do with the software that the printer uses.

Fix permissions of the drive on the Mac:

Close all applications.

In the Apple menu, click OK, click Applications, and then click utilities.

Double-click disk utility.

Highlight your hard drive / partition on the left.

Click on check and then repair disk permissions.

Restart the computer...

Reset the printing system:

Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

Click on the Apple icon and then click on System Preferences.

Click on Printers & Scanners.

Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

Click OK to confirm the reset.

Type the name and the correct password.

Click OK to reset the printing system.

Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

Configure a static IP address for the printer.

The printer is not found during Installation wireless.

Do not take into account the title. Select the Solution 4: assign your printer a static IP address.

If you need help, let me know.

Have a great day!
Thank you.

Tags: HP Printers

Similar Questions

  • Cannot find the printer HP Deskjet 3055 has wireless

    Hi bought this printer and went through the set up disc. The printer is connected and has the right signal to our home network and the laptop also connects wirelessley to the internet just fine. The laptop cannot find the printer - I tried all the suggestions and put the IP address for internet search and it will not. I can't understand. Also tried to install on the MAC laptop and still only goes up to now and then are unable to communicate with each other. Please can I have some advice.

    Oh, wait a minute--I just got it working by stopping laptop, printer and disconnect the wireless router and all start back them up again. Then to try to make it work on the MAC laptop - what this space! Thanks for the help.

  • Cocomputer cannot find the printer and I do not have a disk for it

    Original title: printer SUPPORT

    my computer cannot find the printer and I do not have a disk for it

    Then, download and install the appropriate drivers on the printer manufacturer's support web site.

  • HP envy 4500: PC cannot find the printer

    I ran the installation disk and printer tells me that I am connected. Wireless light is stable. PC cannot find the printer.


    I'm glad to hear that your problem is solved and everything works fine now.

    Good day!

  • I use Windows 7 on a computer to which a printer is connected directly by a USB cable. I am able to print, but cannot find the printer when I run control/devices and printers Control Panel

    I use Windows 7 on a computer to which a printer is connected directly by a USB cable.  I am able to print, but cannot find the printer when I run control/devices and printers Control Panel. In fact, no devices appear at all.

    Can someone help me with this?

    Thank you.

    See http://www.winhelponline.com/blog/fix-devices-and-printers-completely-empty-windows-7/

    If this does not help, there is a very long thread here, which may include other suggestions--> http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/devices-and-printers-dialog-box-empty/353707a4-bcb0-4334-98bc-aab84747fecd?page=1

  • Cannot find the printer

    Product) 1 name and number: photosmart Hp 5510, (2) installs operating system: Windows 7 64-bit, (3) error message: cannot find the printer {after you click on the option called NETWORK in the connection Option}.

    Please if I'm quick on the suggestions

  • Cannot find the printer on the wireless network

    My new 6500 a 710n-z printer copier copies very well.  Also, it detects the wireless network and is given an address  I have reset the router several times using the WPS button.  But after I installed the software on my netbook ACER Windows XP, the computer cannot find the printer.  I spent three days trying to get the $% # ^ & * to work.  I see in some documents to get a 169.254. IP address, so I'm probably not connected?  But what to do?

    Well Yes, a 169.254 IP address... is auto-assignée when he can't get one from the router.  The WPS button does not reset the router.

    Do this on the printer: Setup > network > Wireless Setup Wizard. Follow the instructions.

  • HP Envy 5530: HP ENVY 5530 "cannot find the printer"... impossible to see where I am going wrong!


    We just put a HP Envy 5530, set up was fine, I tried installing but get the message "cannot find printer" over and over again.

    I tried to download printing HP and Scan doctor but also, it does not find the printer.

    I ran two reports of diagnoses on the printer, everything looks ok, I have an IP address with an IP address that suggest that it has connected wirelessely, the network report said no problems were discovered.

    I tried disabling my firewall, all made once again, still nothing.

    I put the IP address in the address bar, but it does not open!

    I don't seem to have a printer/USB cable witht the printer so I can't tey wireless - I one of them, it was a new purchase?

    I don't really have an idea what to do next, it seems I have a printer connected to the network, your laptop to talk to the network but nothing to talk with each other. I also tried to find the printer with my IPad, but he also could not find a printer.

    Any ideas, im really frustrated

    Thanks in advance


    They are on the same Beach, they should be. Now please reset it and try again

    1 reset the printer

    b press settings (wrench),

    (b) press tools then use the arrorw down to access page 2/3,

    (c) touch Restore Factory Defaults - wait a few minutes

    2 reinstall the printer

    (a) you can use the CD, but it will download the file and may take ages to download. Please download the software and the following drivers


    (b) turn on the printer,

    (c) right click on the downloaded file and select run as administrator.

    d select Wireless and then follow the instructions on the screen.

    Kind regards.

  • printer Brother MFC-J6910DW loaded onto PC Dell 9300, shared on the network, running windows 7 on Toshiba Satellite laptop, it cannot find the printer cannot print. ,

    other home computers can find and print on the Brother MFC-J6910DW, but my Toshiba laptop cannot find or print. How can I fix? Not too much computer.


    Thanks for posting your query in the Microsoft community!

    I understand that you can not print on a network share. I will try to help you with this question.

    (1) did you make any changes before the show?
    (2) you receive an error message/code?
    (3) what is a wired or a wireless printer?

    I can't print from my computer over the network. (For Windows®)
    Please report if you are still having the problem. I will be happy to provide you with the additional options that you can use to get the problem resolved.
    We can't wait to hear back on your part.
  • Acrobat cannot find the printer/scanner

    I use a Brother DCP-J4110DW all in one printer/scanner and adobe acrobat 8 professional. Last week, I could open adobe and click on create PDF from a scanner, and then select my printer/scanner and I go. Now - no reason apparent, adobe cannot find my printer/scanner in the menu dropdown. There is nothing in there! I have not changed the settings or anything, in fact the only thing that has changed is a new modem/router and an update of AVG anti-virus. I tried to reinstall my printer/scanner and I have acrobat repair re-installed but nothing has helped. Please, please can someone shed light on the case...

    Thanks in advance

    Eddy Myers

    Just an update.

    I deleted all temporary files and then my acrobat printer is no problem - I don't know why it happened!

  • Computer cannot find the printer on the network

    I have a Photosmart D110A and use a router Airport Extreme to print from my PC and iPad.  Until a few days ago, it worked fine but now neither my iPad or PC can find the printer on the network.  When I run the test report of network on the printer, it shows that everything is fine and dandy.  No the guided HP solutions even to get close to solving this riddle... it seems that any questions they discuss involve the printer will not connect to the network.

    OK, so they are both on the network of comments.  Comments network does not allow for communication between devices.

    Open Airport utility, select your airport and click installation manual.  Access to the Internet zone, then DHCP.  What are the two structures IP DHCP for your two airport networks (invited and regular).

    For example, mine is 10.0.1.X for the ordinary and 17.16.42.X for my network of comments.

  • Satellite A210-171 cannot find the printer wireless

    I have very recently the satellite A210-171 and I am trying to connect a Lexmark x 4580 wireless printer. I installed the disc from the printer and everything is fine but when I come to print wireless computer can't find the printer.

    I have to do something for the computer other than the installation of the disk of the printer.

    Any help would be good.

    Is your wireless network setup correctly? I mean is your wireless laptop printer and your router configured properly and that you have a connection to the internet router trough wireless?

    Please give a better description that you have, if you have a wireless network with a router etc... and how is your configuration if your network is configured with dynamic IP addresses etc...

    Moreover, a little site here´s how to set up a wireless network:


    See you soon

  • Network cannot find the printer

    I have a laptop under Windows XP/Pro/SP3 and access the internet via a wireless (Linksys WRT54G Router). I connected a printer multifunction all-in-one of HP6310 to the router, using an ethernet cable and then installed HP6310 software on the laptop. Using the window "Add a printer Assistant", I selected "Network printer" and then receive three options: (1) travel - it is not the printer (2) connect to this printer - name: _ example:\\Server\printer - I probablydidn can't create the correct path and it did not find the printer. (3) to connect to a printer on the internet or on a home network or desktop. I do not think that this optio applies, but tried and could not find the printer.

    HP manual suggested that the problem may be an incompatibility of the printer gateways and router; I don't know what it means and how to fix the problem, if this is the cause

    Can you offer any suggestions?

    I have exactly the same problem. I can't see HP 7555 or 2605dn printer on my network with Windows XP pro. If I use Network Magic two printers appear. Both have the same door as my computer. Both work fine with other computers, wired and wireless, on the same network. I have a Linksys WRT54GS. I tried to delete all the HP software and reloading and nothing seems to work.

  • OfficeJet 6700 cannot find the printer on the wireless network

    Printer is connected to my wireless network.

    Print diagnostic shows PASS for everything and I have ip (DHCP

    The printer is able to connect to the internet to download updates and pull content for apps (colouring etc...)

    I disabled my firewall of windows to resolve the problems, but the HP software was listed as exceptions anyway.

    Using the printer on my computer connection wizard I entered both the IP address and the host name but it is "impossible to find the printer.

    My router is a netgear WNDR3700.

    The ssid that I am connected is good.  I have a network of both comments, but it does not broadcast its ssid and I am not connected to it.

    I am getting very frustrated.  I'm tech-saavy and it should be much easier than this.

    I wonder if anyone else encountered this problem and can anyone offer suggestions?

    Thanks in advance...

    Hi mbelsey,

    By following the steps below resets the defaults on the printer. Reconnect the printer to the wireless network using the address assigned to the router DHCP. Once you have connected it to try to access the EWS and Ping the printer. Let me know what you find?

    First step: restore the default settings of network on your product

  • Excel (and PDF) cannot find the printer installed from Windows update - Word may however

    Since the installation of an update for Windows Vista (as requested) last week, I lost some features in a number of programs.  I was able to restore.  Excel Help, when I try to print the printer installed is not found; the same happens when I try to print PDF files, but Word documents seem to find the printer.


    Understanding Windows Update and Extras in Windows Vista at the link above.


    Remove the Vista updates; two ways to do this:

    1. a System Restore to before the updates:

    Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next

    If you use Norton, disable it before using the system restore.

    If it is impossible to enter the Normal Mode, do a Safe Mode system restore:

    Press F8 at the startup/power and the list of startup options, use THE ARROW key to select Safe mode > and then press ENTER.

    System restore steps according to the info above.


    2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

    > then click the one that you don't want > uninstall will appear at the top > uninstall it.


    In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

    > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

    When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

    > or if you do not need an individual > right-click on > UAC prompt > hide it

    See you soon.

    Mick Murphy - Microsoft partner

Maybe you are looking for

  • cancel a keyboard shortcut

    I pushed the control & the / key at the same time, the page I'm on and then shrinks. How to cancel it? Thank you

  • hp8610: unable to connect to the internet hp8610

    I have had this printer for a couple of months and its been fine. All of a sudden I am not able to print through the wireless. It says the printer must be connected to the network and the internet for this feature. Blue light for wiresless not on. I

  • HP Envy 23 (23se-d394): graphics Help

    I want to install the new Doom game, but it requires a graphics card. In accordance with the requirements of the game: Minimum configuration: NVIDIA GTX 670 2 GB/AMD Radeon HD 7870 2 GB or better Recommended: NVIDIA GTX 970 4 GB/AMD Radeon R9 290 4GB

  • Portege R500 - after what ODD hardware upgrade will not read

    Recently, I bought a vintage 2008 Toshiba R500-11Z laptop ultraportable. He needed a new keyboard, because most of the keys are dead, so I bought a new replacement (exact same keyboard, an eBay seller). I also decided to give a new breath of life by

  • No sound from radio Sansa Express

    I was in the middle of listening to the radio on a Sansa Express 1 GB player and when I tried to change to another game before all of a sudden there was no noise coming from the drive.  I went to the music and who played well. Has anyone else encount