Cannot open the RoboHtml project
I received the following message trying to open all my help files today: "open a project has been cancelled or the application could not load the database [project name and path]." I followed the instructions given in the technical Note "RoboHelp X 5 Instructions" for this issue but still cannot open files. In fact, I can not yet launch a new project more. FYI-there is no other user in one of these files, and the last time I opened one was about three weeks ago. At that point, I had no problem.What could happen, and what can I do about it?
Thanks in advance for your help.
On a computer with Word 2000 or 2002, X 5 will run straight out of the box. On a computer with Word 2003, you will need to download the service pack as described in my article on installing RoboHelp.
Even without this, HR would install and work up until you try to do something a word related, so this isn't the cause of your problem.
Make sure that IT allows to install your logon. Too often, they think it is easier to use their logons, because they have the correct rights. Unfortunately HR will work only if installed with your logon with admin rights and this problem has all of the features of you not having is not the correct rights.
Tags: Adobe
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