Cannot open these files due to internet security settings blocks. Help!

Whenever I'm looking for something in my menu start a few days ago, I get this:

And whenever I try to open one of these files, it is said that they can not be opened due to Internet security, I have reset the settings of Internet Explorer and still nothing happened. I don't know what to do and it does not affect other programs as I can not open them no more. I scanned the computer several times using windows defender and other Antivirus software removed all viruses and it is still not affected.

Hi Khaled,

Thanks for posting your query in Microsoft Community.

a. don't you make changes to the computer before this problem?

b. What is the exact error message you get?

Usually, this happens because of misconfigured Internet Explorer security settings. Reset Internet Explorer usually solves the problem. However, as you have already tried these steps, I suggest you to try the following methods and check if the problem persists.

Method 1:

Run the Internet Explorer performance Troubleshooter and check if it helps. It checks for common issues, such as whether you have enough space on your hard drive to store temporary Internet files.

Open the troubleshooting Internet Explorer Performance Troubleshooter by clicking the Start button , and then clicking Control Panel. In the search box, type Troubleshooting, and then click Troubleshooting. Click view all, and then click Internet Explorer Performance.

Method 2.
If the problem persists, I suggest that you temporarily disable the Windows Firewall and disable the firewall in the anti-virus software if you have installed on the computer and then check the issue.

Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 3:

Boot the system in cleaning mode and eliminate defective service causing the issue.

Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
How to perform a clean boot in Windows

Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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