Cannot print document on Samsung Galaxy S5
I have an IPad and you are unable to print a document from my IPad directly on my printer HP Photosmart 6520. My wife has an identical printer so I can choose one or the other. I just bought a new cell phone Samsung Galaxy S5 and received an email with a Word document. When I tried to print the document, the screen showed the printer such as password protected. I've never set a password for the printer, and as I stated above, I can print from my IPad. I saw instructions for other readers of this forum with similar problems and solutions, after completing a few steps, was to push the WPS button on your router after going through some configuration steps on the printer screen and linking the two.
The problem is, I have a Qwest modem and there is no WPS button. How is it, I can print from my Ipad without password and not from my cell phone.
Hello
Are they (Samsung & printers) on the same network? Please use Play/Goodle store, search for "HP AiO Printer Remote" and install it on your Samsung. You can also use 'HP ePrint' app to print from your Samsung.
Kind regards.
Tags: HP Printers
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Now I'm unable to print most of the things on my computer. I removed the router and hooked directly to my computer with no result.
Now I'm able to print: a test page, a text document.
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You know that your connection is good because your device manager is refreshing. This leaves us with a hardware problem on the printer. It seems that your money would be better spent on a newer model, and then buying spare parts or sending it in for repairs.
Something that comes out is the fact that you are not able to view the properties of the printer from Word. This suggests corruption driver, you should be able to see even when the printer is offline. I wonder if this is the real to display properties from your list of devices and printers too. If Yes, then it may be a simple driver corruption problem that can always be fixed.
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