LaserJet 1018 - cannot print documents

The printer has been connected to my router so it can be shared. He worked like that for a few months, but a few weeks ago, my wife said that she could not print word or pdf from his laptop (Win 7 32). She was able to print a test page so that she could use my computer to print (Win 7 64).

Now I'm unable to print most of the things on my computer. I removed the router and hooked directly to my computer with no result.

Now I'm able to print: a test page, a text document.

I'm unable to print: Word document (2007), Excel file, pdf or Firefox.

There is no special formatting in Word. I open Word and just type in random letters. I then click on print, printing box, I click 'ok' and the printer immediately spits out a blank page. If I click on the 'Properties' button I get an error message "Word cannot bring up the Properties dialog box because the printer returned an error."

When I go to print in Excel I get an error immediately "current printer is unavailable. Select another printer. "If I select print preview mode, I get the same error. Once again no particular presentation, just text randomly.

I tried a few pdf files. I click on print, printing box comes up but when I click on the button to print, nothing happens.

I am trying to print from FF gives me an error "an unknown error has occurred while printing."

I have re-downloaded the drivers of HP and reinstalled without change.

I am at a loss at this time.

You know that your connection is good because your device manager is refreshing.  This leaves us with a hardware problem on the printer.  It seems that your money would be better spent on a newer model, and then buying spare parts or sending it in for repairs.

Something that comes out is the fact that you are not able to view the properties of the printer from Word.  This suggests corruption driver, you should be able to see even when the printer is offline.  I wonder if this is the real to display properties from your list of devices and printers too.  If Yes, then it may be a simple driver corruption problem that can always be fixed.

Before you remove your printer, try to download a few different flavors of the UPD and test them.  You can choose to PCL5, PCL6 and PS, each has its own advantages and peculiarities.  Since you're on Win7x64 you will want to make sure you delete the driver and software and reinstalling.  Which will make sure you are reinstalling a table shave and remove any potential change to the next driver.

Uninstall printer and remove driver (Win7 x 64):

1. go in the beginning > Type devices and printers in the search > select from the results

2. highlight your printer object and right click

3. choose Remove the instrument

4 put highlight something else in the list

5. click on the button of properties of the print in the toolbar Server

6. Select the tab drivers

7 highlight the appropriate printer driver

8. click on remove

9. check the option remove driver and Driver Package when prompted

10. click on OK

Tags: HP Printers

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