Cannot print help files

Similar Questions

• PDF print printer. Changed my color toners & now cannot print PDF files.

  I have a printer HP LaserJet CP1525nw color less than a year.  Have always been able to print PDF files. Changed my color toners & now cannot print PDF files. When I use the print icon, I have an option "save under" file.  Makes no difference if I save file or not, it doesn't print not (or place in the queue of the printer).  If I try to print the saved file, it does still not print.  I have not changed (knowingly) all my printer options.  H E L P!

  Hi, Lynne,

  Always add your Windows operating system during the validation of the questions.

  Start > Control Panel

  Open Printers and Faxes folder

  Right-click on the printer icon, then select open

  Are there jobs in the print queue?

  If Yes, click on file and select Cancel all Documents

  Close the queue

  Start > type services.msc

  Press enter

  Scroll down to print spooler

  Right-click on the spooler and select stop

  Wait for Windows to stop the spooler

  Start > right click on computer

  Select manage

  Click on continue for UAC window (VIsta, 7)

  Select Device Manager

  Click on the + sign next to the IEEE... compatible printers

  Right-click on the driver and select uninstall

  Click on the + sign next to printers

  Right-click on the driver and select uninstall

  Click on the + sign next to Bus USB controllers

  Right-click on the printer driver and select uninstall

  Close the Device Manager

  Make sure that the printer is turned off

  Disconnect the printer from the computer

  Unplug the printer from the wall outlet cable

  Leave unplugged for about 5 minutes

  Reconnect the cables to the

  Restart the computer

  Windows will reload the drivers

  Back to services.msc and right-click on print spooler

  Select restart

  Wait for Windows to restart the spooler

  Local services

  New attempt to print pdf

  Go to HP.com and locate the drivers available for your printer model

  If the above fails, try printing HP and the Scan Doctor located here

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=6803&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=4052980

• I cannot print pdf files

  my name is brice
  I cannot print the PDF of my windows vista home basic actually get a print where the words are strange characters and lines appear normal. I can print any other documents.
  Please help me

  Hello

  1. are you look at a PDF file from the web browser and then try to print from there?

  2. did you try to save the PDF file on the hard drive and then try to print from there?

  3. were you able to print pdf files before?

  4. you remember to make changes to the computer, after which the issue started?

  I suggest you to take a look at the following article link and check if it helps:

  Resolve PDF printing problems. Acrobat, Reader

  Hope this information is useful.

• My HP Color LaserJet CP1518ni cannot print .pdf files

  Dear,

  I have a printing problem with my HP Color LaserJet CP1518ni (function USB my iMAC), since I installed the OSX Mavericks.

  Although my printer print word files, cannot print .pdf, even through the software PREVIEW or ACROBAT files.

  It gives the break signal... any solution about that?

  It is very annoying.

  Thanks in advance for your comments or help!

  Hi Kpanag

  I understand that you cannot print the PDF files from the upgrade to Maverick.

  I'll be happy to help you with this.

  I check and repair the authorization to drive on the Mac.
  Go on the hard drive of the Mac, applications, utilities, disk utility, click Mac hardrive left side, click on verify disk permissions, when it is finished click on repair disk permissions.
  (when it's over will show disk repair completed)

  Run the Apple updates also. (the Mac uses probably drivers 10.8)

  Make sure Acrobat is up-to-date.

  If you need more simply make assistance let me know.

• Cannot print illustrator files

  Hello

  •The problem:

  I have some illustrator files - I cannot print. I tried many different things to make impression (details below).

  The files I have problems with all use models (model no standard color chart). 1 group of files use a jpg-model, other models of vector group.

  Those with the vector model does not print (print printer spools, RIP printer file (I checked it on the printer) after this nothing happens, it does ' t get in the joblist). File jpg-jacquard prints only 1 of 4 pages after over an hour of treatment. All files are multi-page files. File sizes are between 20 MB and 80 MB. It is only a minority of the files with problems.

  Version •Illustrator:

  I'm using CS5, some of my colleagues use CS4/CS3.

  •That I tried, failure:

  AI:

  -Flatten layers.

  -Deselected "create a PDF Compatible".

  "- Used the 'remove items unused palette"-action. "

  -I can't select 'Print as Bitmap' when printing under Advanced (it appears gray).

  PDF:

  -Record in PDF format (help with a few files)

  I've tried different settings:

  -Deselect "Preserve Illustrator editing capabilities"

  -Different standard pdf (PDF/X-...)

  -Different compression settings: interpolation of 600ppi/300 PPI/150ppi /..., compression: zip, also tried jpeg.

  -Tried to print PDFs with Adobe Acrobat Pro and Apple Preview.

  -Use advanced > optimization PDF from Adobe Acrobat Pro.

  •Imprimante-info:

  The two printers-netwerk, two Konica Minolta.

  Use the Fiery Image controllers.

  One is a bizhub C450, the other is a bizhub C360.

  Used another more professional printer (bizhub Pro C6500) too much for one of the vector-model files, without result.

  The latest drivers are installed.

  •Compatible, but not a good solution for everybody:

  Export to jpg, using plans 'work' selected, maximum quality.

  It works, for CS4 and CS5 it works more or less well, but in my understanding CS3 does not work with multiple work plans, this is a real problem (copy/paste of simple pages then export all the pages...) So I hope a transverse normal, more elegant solution. It's a minority of the files, but still enough to be a serious problem.

  Thanks in advance for the help!

  I think I would try save on an Illustrator PDF file and open it in Acrobat (I know you've tried this, just stick with me). Once opened in Acrobat, hit print and the print dialog box under Advanced select the impression that the image checkbox.

• HP Deskjet Ink Advantage 2060 cannot print any file.

  Hello

  My product name is Hp Deskjet Ink Advantage 2060. My Os is Lion of Macintosh. When I try to print any file it looks there is no error, everything works fine, but after the process of printing on the screen of my computer, I see not all documents printed by the product. I downloaded the latest updates of it, I installed the current software of the product's official website. I tried to print Word Documents and pdf files, but none of them worked. I'll wait for any kind of help as soon as possible. Thank you.

  sguney,

  Sorry, this link seems to be broken try this one instead: http://goo.gl/eC2oy

  Let me know if it helps or gets beat again , good luck!

• C7180 - cannot print pdf files. How do I know if I have the latest drivers?

  Unable to print pdf files.  There is no option to print, just as an icon with Adobe info - press something in the advanced options are not an option on this printer.  Magenta ink expired msg continues when even he was replaced.

  Michael!  Something that worked.  I printed a pdf of pg 4!  Here, it is a print option, but he was off the screen, and I noticed I did scroll to the bottom of the page that the printer has been change to fax, send to a single Note, Journal, etc.  I think I've probably hit the? next to the help when I haven't seen print and quit - every time.  Thank you so much, that solved a big problem.

  Someone else had put the partial reset online as a way to solve the problem of outdated cartridge - it did not help this problem, I still "magenta to expiration" - which was replaced.

  Very grateful I can print pdf! Yes.

• Acrobat DC cannot print PDF files

  I have a customer having problems with printing PDF files.  They have Acrobat DC Standard and can open any PDF fine, however when you try to print nothing happens.  Acrobat does not even send the print job to the printer.  We have tested on several printers, and the problem is the same.

  I have ensured that all the accurate and up-to-date printer drivers are installed

  Acrobat Standard DC is updated to 10/02/16

  The printer can print other jobs by other software (Word, Notepad, etc.) without problems

  PDF files will print if I open them in Adobe READER and print from here. It is only in Acrobat DC they won't print.

  I found many other messages from the forum on the same or similar topics and the best answer I found is the workaround mentioned printing from Adobe Reader.  Most mentions that it is a problem that adobe has had for some time (the most useful forum topic dated back to may 2014), but nobody has an answer on what the problem is caused by, and what it solved for good. only workarounds.

  Is there a solution to this problem that I can apply and have the product works as expected for my client?

  Hi all

  Today we released a hotfix that resolves the Mac printing issue that was recently introduced (with May 10 release). If you're not already updated to the latest patch, simply open Acrobat and visit help > check for updates to apply this hotfix.

  More details about this release and bug fixes is available here: help Acrobat | Release notes | DC Acrobat, Acrobat Reader DC | Update

  Please give it a try and let us know.

  Thank you

  -ashu

• Cannot display help file first 10 items or export

  I have just upgradef of the first Elements 7 for the first 10 elements. I am unable, but to display help files and I also cannot export my video ('export' is grayed out). When I click on help (and alos F1), all I get is a license agreement for Adobe Air. When I agree to that, the window closes and nothing happens. Help!

  I've been busy and am just getting back to this thread. The problem has just been solved and it was caused by Adobe Air.

  (Caution - I won't get into a mug shot!) After dealing with this during so long, I contacted Adobe Technical Support only to be connected to someone in INDIA (I find REALLY CHOQUANT that Americans are not engaged to provide technical support). As is typical during the call to INDIA, it takes about 3 or 4 times more than if an American provides technical support. I had to constantly ask the guy to repeat that I could not go beyond his accent. Practically, he wanted uninstall me everything (I did NOT)-including programs that I don't have on my system!

  Finally, after being placed on hold, it had me create another user account, and then open first items 10 by using the new account. And the help files have worked. Then the guy tried to make me download help files in pdf format (which means that they are not accessible from the program to the regular account. The clown then tried to tell me that "they would still be accessible anytime I wanted to see ' (so much for the argument that placing on the Internet help files allows to guarantee that you have the latest information). This idea, of course, was absurd.

  In the meantime, I had connected to my computer - using my regular account, opens first 10 Elements, and surprise, surprise - help files now appear. Thus, the solution to this problem (at least for me) was the following:

  1. uninstall Adobe Air (uninstalling, then reinstalling, in itself, does NOT solve the problem).

  2. create a new user account on your computer at home,

  3. open Premiere Elements in the new account,

  4. see if the help file appears,

  5. close the session, then back to your regular account,.

  6. open Premiere Elements, and check to see if the help files see toward the top (mine did).

  7. uninstall the new user account

  Yet once, simply uninstall Adobe Air, restarting the computer and open Adobe Premiere of your regular account does NOT solve the problem.

  Finally, the problem is now resolved. I remains VERY IRRITATED at the refusal of Adobe to hire Americans and let their customers to waddle through the nightmare of outsourcing in India.

  End of the mug shot...

  Thank you for all your help - Fortunately, the problem has been resolved.

• Cannot open Help files Excel, error message "couldn't be read on this version of Windows.

  Original title: WinHlp32.exe

  I have a few help Excel files regarding the functions of macro 4 I need to access.

  When I click on the file I got a message saying that the help file could not be read on this version of Windows and that I go to Wicrosoft support

  When I'm on the Microsoft technical support, I see a link to download the file WinHlp32.exe for Windows 7

  When I click it it brings me to the Windows Genuine Advantage download page that I should run to access the WinHlp32.exe file

  I download the Windows Genuine Advantage and tried to run but I got a message that this virsion of the validation tool is not taken in charge more and I need to download the latest version I can not find...

  grrrrr!

  I found the download file on the net and tried to run it... the result is that I got a message that this update does not apply to that computer...

  Grrrr!  Grrrr! Grrr!

  Is my version of windows: Windows 7 family premium, version 6.1, service pack 1

  The question is: how to open these old help files?

  Hello

  Faced with the issue only with the Excel Help files?

  I suggest you try the procedure described in the link and check if it helps.

  I can't open the help that was created in Windows Help format (WinHlp32.exe)
  http://support.Microsoft.com/kb/917607

  I hope this information helps!

• Recording automatically ch - cannot print PDF files

  I don't know what happened, but now when I print a document in file (destined to the PDF format), it automatically attempts to save it as a *, ps file. I don't want a PS file. I don't know how it happened, but I am not able to print to the PDF file. How can I change back so that when I print a document file, it prints as a PDF and not PS?

  Find and disable an option 'PRINT TO FILE'

• I installed Acrobat Reader DC on a MAC and cannot print PDF files. I also downloaded the updated driver for my printer. Help?

  I am running OSX 10.11.2 El Capitan.

  Hello

  I reinstalled the printer driver and it works! Thank you!

• C7280 - cannot print JPEG files - but can print docs

  Fortunately the C7280 will print documents, but if I try to print a jpeg file - nothing happens or rather...

  (a) jpeg opens in windows photo gallery

  (b) press on print

  (c) ensure that only good printer is selected as opposed to 7280 fax

  Then she sits down on a message "Please wait while the printer sends information about Windows' which takes a seriously long time – 10 minutes or in some cases just can't."  :-(

  Dell Windows Vista Business + C7280 - connected wireless PC.  JPEGs are about 2 mb in size.

  Would like some advice if someone - had to leave for a location without two JPEGs Friday because I could simply not the printer to print.  The only way I can get them now is insert into a word doc' happens instantly.

  Oops... try again:

  Solution:

  1. go in Control Panel

  2. Select Printers

  3. Select Add printer in the top bar

  4. Select the "local" option

  5. Select Deskjet 990c of the menu drop down and a default and add this.

  When you go then to print, select 990c rather than 7280 (in my case) and it works!  :-)  I hope this helps.

• Printing with Lightroom 5.7 problem - cannot print - Source file missing

  With the help of 5.7 LR and I am trying to print but get the message: "there is a photo in the print job that is missing its source file, it will not be printed".  When I say keep feeds paper through and nothing prints.  How to fix this?

  Hi DavidsFITS,

  It is said that the source file is missing, which means that the original location of this file in Lightroom is missing.

  If you know where the file is stored at the origin, then you must first move the file to the Lightroom library module and then print it.

  See this article for steps to move: How to find missing photos in Photoshop Lightroom

  Kind regards

  Claes

• Cannot print PDF files with the user account, can with the other.

  Windows 7, drive 11, when logged in as a user, I can't print PDF.  No errors, no waiting in line, other types of files / print very well.  If I connect with a different domain account, PDF s print very well.  I have uninstalled/reinstalled drive, went out something about player since the users profile/user files.

  It turns out that if I uncheck "enable protected at Startup Mode" in preferences (enhanced protection), it prints, with he verified that it will not print.  I checked it on my desktop and I can print, is not wise, but well, I at least that user back up and printing PDF once again.