Cannot produce sound (JBL flip) bluetooth speaker

Hello

I have a bluetooth speaker portable flip of JBL that works very well with my smartphone etc.  My phone (Samsung, windows 7) connects with her and identifies it as a bluetooth headset, but I can't play the music through it all.  The laptop does not recognize as a 'reading device' or a piece of hardware in the 'sound' section of the control panel and I can't seem to make it work at all.
Any ideas anyone?
Thank you very much
Mike

Hi Michael,

The problem could be caused in the Volume settings, the sound card or the driver.

. Have you checked the issue with different laptop?

Follow the steps below:

Method 1:

Try using the Audio playback problems troubleshooting to solve the problem. It search common problems with your volume settings, your sound card or driver and your speakers or a headset.

Tips for solving common audio problems:

http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

Method 2:

Try to install the drivers and check the status.

Updated a hardware driver that is not working properly:

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Method 3:

Once you've paired (connected) a device with a compatible Bluetooth Bluetooth computer, you can change the name of the device or enable or disable services for it. You can also control how your computer with this and other Bluetooth devices compatible pairs.

Change settings for a Bluetooth compatible device:

http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

For reference:

Add a Bluetooth device or other wireless or network device: frequently asked questions:

http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

To learn more:

Contact the JBL Support:

http://www.JBL.com/eStore/JBL/us/support/SPDP.jsp?pid=JBL FLIP  

Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

Tags: Windows

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