Cannot re - install HP Deskjet 2430.

(Home edition), this is the 2nd time that I lost my printer in 2 weeks. I'm trying to reinstall with the installation of the factory disc. When I put in the disc, it shows that the printer is not connected. But it is. Electricity runs through it and the cable is correctly connected to the port of my pc. I checked triple. At first, I got a popup that says my spooler was missing. I tried to download the spooler, but obviously I did not. I was asked to download a driver update but Microsoft says my updates are all in. Can someone help an oldtimer?

I have a laptop Gateway MX6214... Windows 8... Explorer Internet XP 32 (home)... My printer is a HP Deskjet 2430

GRAMPS

(Home edition), this is the 2nd time that I lost my printer in 2 weeks. I'm trying to reinstall with the installation of the factory disc. When I put in the disc, it shows that the printer is not connected. But it is. Electricity runs through it and the cable is correctly connected to the port of my pc. I checked triple. At first, I got a popup that says my spooler was missing. I tried to download the spooler, but obviously I did not. I was asked to download a driver update but Microsoft says my updates are all in. Can someone help an oldtimer?

I have a laptop Gateway MX6214... Windows 8... Explorer Internet XP 32 (home)... My printer is a HP Deskjet 2430

GRAMPS

You have to start over.  Try the following.  Do not omit step 4, his first Article.

Often, but not always, the symptoms you describe are caused by a corrupt print job stuck in the queue or a damaged printer driver.  However before you clean things up, on general principles, that you can download, install, update and run full scans with each of these two free programs:

AntiMailware MalwareBytes
SUPERAntiSpyware

Do not operate the two scans simultaneously.  Each will take a long time, so start it and then go do something else for a while.

Cleaning of printers

NOTE: If after completing step has the print spooler is not always running after you launched the command "net start spooler", you will not be able to follow all the steps in "First Article".  Instead, go to the other link below and download and get and use the utility 'cleanspl' such as described here.


A. Clean on print jobs pending

  • Open a command prompt window (start > run > cmd > OK)
  • Type the following in the black command prompt window, and then press ENTER after each line

net stop spooler
del/q '% windir%\system32\spool\PRINTERS\*.* '.
net start spooler
output

  • Restart the computer

B. clean the old printer drivers and install the latest drivers by using the directions in One Article.  If you have (or had) a Lexmark printer, follow the instructions on the following site before installing the new drivers, as explained in its first Article: http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

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