Cannot read DVD on Inspiron One 2330

I bought an Inspiron One 2330 in December and just tried to play a DVD without success.  If I put on a CD with pictures, it does not come to the top, but I can access all the photos if I open the file, but the CD does not come up on top of the office.

I called the support Office and was informed that there is a software problem on a brand new computer.  Anyone know how I can fix the problem of grubbing-up of DVD on this computer?

Okay, that's good. At least the drive works. Just need to understand why it will not play.

What you need to do, is tell Windows what application plays your DVD movies. Click here for an explanation of how to set AutoPlay in Windows 8 options. When you get to the AutoPlay window, next to movies on DVD, you must select your DVD program. It could be something like PowerDVD.

If you do not find a program to play DVDs on your computer, you can always try VLC Media Player (free). Works fine on Windows 8.

Tags: Dell Drives

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