Cannot read Photostory. Error message: "a device inthi system does not work.

After building a slideshow Photo Story 3, I'm trying to play and get the error message: "a device attached to the system is not functioning:.»

Unable to identify this device.

Any ideas out there?

Hi ld1925,

  • Did you the latest changes on the computer?

Method 1

I suggest that you install the updated drivers for the graphics card on the computer by visiting the manufacturer of the card or the computer manufacturer's website and check if it helps.

If the update of drivers help not then uninstalled computer display card drivers, then reinstall the latest driver update.

How to manage devices in Windows XP

http://support.Microsoft.com/kb/283658

Use Add/Remove remove programs and Device Manager to uninstall the drivers for the computer.

How to change or remove a program in Windows XP

http://support.Microsoft.com/kb/307895

Method 2

If the previous step fails, then it is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you put the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

Method 3

If the previous step fails, see if the problem continues in a new user account.

How to create and configure user accounts in Windows XP

http://support.Microsoft.com/kb/279783

Tags: Windows

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