Cannot remove a printer that needs troubleshooting

Similar Questions

• OfficeJet Pro 8610: Cannot remove my printer

  Hi all

  I tried to remove my printer (it did not work, so I tried to reinstall).

  I went into the control panel of configuration/printers, then right-click on my printer and press 'delete device '. The icon became gray and it has been like this for 3 days now. You can see on the bottom, it says ' status: removing device "."  I can't reinstall (does not recognize the printer).

  How can I get rid of this?

  I uninstalled all the HP software and delete a bunch of registry entries on the 8610. It's still there...

  Thanks for your help!

  F.

  

  Welcome to the HP community @Felix_B,

  I read your post about the troubles you are experiencing remove the printer from your Windows 10 system, and I hope that I can help you with questions. I think it could be stuck print jobs in the print queue, so recommend some things to try to get over there.

  Please start by trying the following steps:

  Step 1: Check print spooler:

  source

  1. Open your screen to Start by clicking the Windows button on the lower left side of your computer screen or by selecting the Windows key bottom left of your keyboard, to the right of the Ctrl key
  2. In the start screen, type run
  3. Click Run to launch the run dialogue box
  4. In the run box, type services.msc and click OK
  5. When the Services window opens scroll down until you see the print spooler
  6. Click Print Spooler once just to highlight
  7. If you Start in the upper left corner that indicates that your print spooler is actually stopped (not good). But we will leave that for now.
  8. If you stop or restart in the upper left corner, this indicates that your print spooler is actually started. Please click on stop to stop the service momentarily.
  9. Reduce this window which will allow us to come back here

  Step 2: Check the spooler folder:

  1. Reopen your splash screen
  2. Computertype. Click on the computer (or on This PC) when it fills so
  3. In the computer window, select your Drive C
  4. Click on Windows
  5. Click on System32
  6. Click on the reel
  7. Click PRINTERS. You can get permissions to a warning, just continue beyond that.
  8. PRINTERS of the folder must be empty. If there is no file here, they are corrupt print jobs. Right click on anything in that folder and 'delete' files.
  9. Close the PRINTERS folder

  Step 3: Start Spooler and audit dependencies:

  1 open the Services window we previously minimized

  2. click on print spooler to highlight

  3. click on Start in the upper left corner

  4. If you get an error message please take note of this

  5. If the print spooler starts successfully you will see "stop and restart" as your options at the top left

  6. then, double left click on print spooler. A print spooler properties window is now open. Click the connection tab at the top. Can you please make sure that it is set to Local System account and make sure that the check box is selected to "Allow the Service to interact with desktop".

  7. then click on the tab "dependencies". Please check which dependencies are listed. I need to know this if the problem persists when you have completed the steps I provide in this post.

  

  8. click on apply and OK for any changes that you have made the log tab. Close the Services window.

  Now try to access devices and printers and try to remove the printer.

  I hope this helps, and if you have problems, please let me know and I'll do my best to help you. If these steps helped to solve the problem, click Accept as button Solution at the end of my post here please.

  Will testify of our help in the forums by clicking on the thumbs up this message below!

• Cannot remove scriptff.dll that appears in Genie Timeline Pro

  Question

  I have another type of problem with Firefox

  Description

  I have just confirmed with McAffee is not Scriptff.dll a McAffee file, but it is a file of Mozilla is the path under properties: Program Files Mozilla Firefox\components\Scriptff.dll x86\
  I deleted a backup on an external drive, but this Scriptff.dll remains. Whenever I try to delete it, I said that I need permission to do so. I have administrator rights. How can I remove this file.

  I only became aware of the problem after the removal of the backup

  Troubleshooting information

  Someone in this forum had responded earlier with the opinion that it was a file McAfee, but McAfee looked the file support person and I saw under the properties that he was under Mozilla.

  Version of Firefox

  3.6.6

  Operating system

  Windows Vista

  User Agent

  Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; RV:1.9.2.6) Gecko/20100625 Firefox/3.6.6 GTB7.1 (.NET CLR 3.5.30729;.) NET4.0C)

  Plugins installed

  • -1.7.0069.2.
  • The QuickTime Plugin allows you to display a wide variety of multimedia content in Web pages. For more information, see the Web of QuickTime site.
  • Adobe PDF plugin for Firefox and Netscape "9.3.2.
  • Deploy Script NPRuntime plugin Library for Java (TM)
  • Default plugin
  • Shockwave Flash 10.0 r32
  • iTunes plugin detector
  • McAfee Virtual Technician plugin for Mozilla (Gecko Version: 1.8b1)
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plugin for Mozilla browsers
  • Photodex Presenter 4,10,0,2737 plugin
  • Wacom's dynamic link library
  • Next-generation Java plug-in 1.6.0_20 for Mozilla browsers

  Please post in your original thread.
  https://support.Mozilla.com/en-us/Forum/1/723301

• Cannot remove a printer driver in the version of Windows7 Home Premium (64-bit).

  After you install the version of Windows7 Home Premium (64-bit), my printer (Samsung ML2552W) would print not but continues to divide a batch of blank pages.  I thought that the printer driver is apparently corrupt and I want to remove it and install again.  However I was not able to do this.  I signed in as an administrator, went to the MMC, but not able to find the "Print Management" snap-in  Then I read that Windows7 Home Premium doesn't have the snap-snap-in "Print Management".  Still, I have this snap or not, how do I remove the printer driver for this printer?

  Have you searched online? You searched on Google? You have restarted your computer? Here are the questions I ask for you help answer yourself.

  Have you checked if the printer has enough ink in there? Did you check the Samsung website? Have you contacted Samsung on this issue, well, have you? Have you checked the drivers? Have you updated the drivers? Have you checked the 'Device Manager' for the problem? Did you that the cable to the computer to the printer is not a little in it? You should check these. And if they don't work then come back.

  crusher260

• Cannot remove the print out what job.

  I try to cancel (delete) a print of that on the computer, but deletion not even if its status is "delete." How can I get rid of this print job? Using a PC (Vista) and Officejet Pro 8500 has

  Hello

  In Control Panel, open administrative tools and select abuse.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Restart the computer and you should find that the documents have been deleted.

  Kind regards

  DP - K

• How can I remove a printer that is no longer, I'm owner of my HP utility device list?

  I replaced my old Photosmart 5510 with a new 5530 ENVY.  After returning the 5510 to HP, I noticed that it is always listed in the list of the readers of my HP utility.  The sign is less deep grey, when I select the 5510, I can't see a way to remove the 5510 in the list of devices.  is it possible to remove the my Utility HP 5510?

  Hi @Trion3

  If I remember correctly, uninstall the printer software should he remove the HP utility. If please follow the steps below and tell me if this so the problem;

  First close the HP utility

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
  • Click continue, click the 5510 in the list.
  • Click on Uninstall

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• When searching for files/folders, cannot find the files that need to be there

  Search all files/folders c & d, where I can look?  These would be fragments of deleted files?

  * original title - search/run can not find the files I know are there.  I see their names flashing by when I'm doing a full scan, so they must exist - another way to find? *

  Hi Act3,

  I suggest a look at the troubleshooting in this thread to see if it helps with your problem:
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-files/Windows-search-and-index-not-working-or-even/6a2204c1-2891-49AB-8587-e77c81a73a44
  You will most likely need to try to use the tool for indexing and search.
  I hope this helps.

• HP Officejet Pro 8610: cannot remove a printer

  I have three 3 printers as devices, two of them are old I have more.

  thids would probably not be a problem hiowever sometimes the default printer to one of the printers nonexsisting.  It does not have enough happpen to me not forget to see what printer I print for.  My question is how can I delete the printers not renovate.  There is a + and a sign-, but on page currency but the sign less noit allow me to delete.

  by clicking the sign less does not allow me to delete a printer.

  Thank you

  Dan

  Hi Dan,.

  Uisng the sign less in the tab printer and scanner under preferences is generally how I would like to delete a printer. Make sure you highlight the printer you want to delete before you click the sign less.

  

• Cannot delete the printer driver

  Hello

  I tried all the options in this thread... .no joy.

  I am running Windows 7 and I want remove driver for my printer.

  System say it is to use and cannot be deleted.

  I am the only user on this computer.

  Help, please.

  Hello

  Thanks for posting your question in the Microsoft Community.

  You seem to have a problem with the removal of your computer printer driver. Check out these links, many users have confirmed that they were able to solve the problem by returning the suggestions mentioned in the following links:

  I want to remove/erase/print driver to Windows 7 and can't find any documentation.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/i-want-to-removedelete-PrinterDriver-from-Windows/6700d817-cfb7-4D94-904e-25bc8f435c7f

  Cannot remove a printer

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/cant-remove-a-printer/7017fe93-621a-4f58-aa47-f70968e40723

  Hope that this helps, please let us know if you need further assistance.

• Cannot remove table or choose in this one

  Hi all!

  I have the Oracle 11.2.0.2 with immortal but very sick table database.

  Result of the

  select dbms_metadata.get_ddl('TABLE', 'TEST_LUNKOV') from dual
  

  is

  CREATE TABLE "MDM_MASTER"."TEST_LUNKOV" 
  ( "LUN_ID" NUMBER, 
  "LUN_GID" NUMBER, 
  "LUN_HASH" NUMBER, 
  "LUN_START_DATE" DATE, 
  "LUN_END_DATE" DATE, 
  "LUN_CREATE_DATE" DATE, 
  "LUN_CREATE_USER" NUMBER, 
  "LUN_CHANGE_DATE" DATE, 
  "LUN_CHANGE_USER" NUMBER, 
  "LUN_ROW_STATUS" CHAR(1 BYTE), 
  "LUN_K" NUMBER(23,2), 
  "LUN_H" NUMBER(23,0), 
  "LUN_J" VARCHAR2(1 BYTE), 
  "LUN_L" NUMBER(21,0)
  ) ENABLE ROW MOVEMENT;
  

  As you can see only the simple datatypes, nothing exotic.

  But when you try

  drop table test_lunkov CASCADE CONSTRAINTS purge;
  

  I got error

  30739 00000 - "cannot remove a table that has sub-tables.

  * Cause: The user tried to drop a table that has defined sub-tables

  under him.

  * Action: Drop all sous-tables them before attempting this operation.

  On

  select * from test_lunkov
  

  I had
  

  12986 00000 - "columns in partially suspended state. «Propose to ALTER TABLE DROP COLUMNS CONTINUE»

  * Cause: An attempt was made to access a table with columns in partially

  abandoned the State (that is, drop the column was interrupted).

  * Action: Propose to ALTER TABLE DROP the MORE COLUMNS to fill the drop

  operation of the column before accessing the table.

  
  

  On

  alter table test_lunkov drop columns continue;

  I had

  table modified TEST_LUNKOV

  and nothing has changed - neither FALL nor SELECT still does not.

  
  

  TKPROF attached
  

  Problem solved.

  DO NOT TRY! ONLY FOR INFORMATION PURPOSES.

  shutdown immediate
  startup restrict
  update tab$ set flags=... where obj#=...;
  -- must be exactly 1 row updated, if not then rollback
  commit;
  shutdown abort
  startup
  drop table MDM_MASTER.TEST_LUNKOV;
  

  This is table containing mat.view dropped.

• Novice... need a simple program to open all my doc. & post pdf file in my documents. Just upgded. for Win7, accidentally chose Win Media Cntr. don't want that & cannot remove it. Answers, thanks, Russell.

  Tech file transferred my documents to an open 500 Gig HD could not all files. Continued w/Win med Cntr. program, I accidentally chose to open my files. Cannot remove Win Med. CNTR... How?

  Hi, Russell,.

  Right-click on the file and select open with

  Select Choose program to choose the program you want to open the file

  . Doc is an extension that is associated with the Microsoft Word application

  . PDF is an extension associated with Adobe Reader

  How can I change this program opens a specific file in Windows (applies to Windows 7)

  http://www.FileInfo.com/help/windows_change_program

• CANNOT REMOVE THE INSTALLED PRINTER (EPSOM C88) EVIL.

  ON WINDOWS 7 I FIRST TRIED TO INSTALL AN EPSON STYLUS C88 PRINTER USING THE EPSON INSTALLATION DISC, BUT THE INSTALLATION STALLED.  THEN I LEARNED THAT I COULD INSTALL THE PRINTER WITHOUT THE DISK BY CALLING THE PRINTER JUST RECORD AND SAYING "ADD PRINTER", AND I DID.  BUT THIS NEWLY INSTALLED PRINTER ICON IS MARKED BY A SIGN OF ERROR.  I RUN THE TROUBLESHOOTER THROUGH IT AND FIXED A NUMBER OF THINGS, BUT THE PRINTER STILL DOES NOT PRINT.  I DON'T KNOW THE PROBLEM, IT IS THAT IN MY PRINTER FOLDER, THERE IS ALWAYS A PRINTER "UNSPECIFIED" (INSTALLED WITH THE DRIVE), THAT I CAN'T REMOVE. WHEN I TURN THE HIGHLIGHT THEN MADE A RIGHT CLICK, I CAN FIND ONLY 'PROPERTIES' AND 'TROUBLESHOOT' - NO. 'REMOVE' COMMAND. SO HOW CAN I GET RID OF THIS PRINTER "UNSPEFICIED" OBVIOUSLY INTERFERES WITH THAT SPECIFIED WHICH HAS BEEN CORRECTLY INSTALLED?

  Hi JAWHEUSTACE,

  Welcome to the Microsoft answers site.

  As a work-around, you will need to follow these below provided measures in order to solve this problem.

  Now you need to uninstall the printer on your computer, to do so please follow the steps below.

  1. open devices and printers, by clicking on the Startand then, in the start menu, click devices and printers.

  2 right-click the printer you want to remove, click remove device, and then click Yes.

  If you cannot delete the printer, right-click again, click run as administrator, click remove the deviceand then click Yes.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  Now you need to reinstall the printer on your computer and check for the problem to do this please follow the steps below.

  1. open devices and printers, by clicking on the Startand then, in the start menu, click devices and printers.

  2. click on Add a printer.

  3. in the Add Printer Wizard, click Add a local printer.

  4. on the choose a printer port page, make sure that the button to use an existing port and the recommended printer port are selected, and then click Next.

  5. on the page install the printer driver , select the model and manufacturer of the printer, and then click Next.

  ·         If your printer is not listed, click Windows Update, and then wait while Windows searches for drivers additional.

  ·         If none is available and you have the installation CD, click disk, and then navigate to the folder where the printer driver. (For additional guidance, see the printer manual.)

  6. follow the steps in the wizard and then click Finish.

  If you find no difficulty in following the steps described below, you can follow the link provided below for additional reference.

   http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  If none of these responses not solve the issue then you need to install the latest drivers for the printer and check the number.

  To get the latest drivers for the printer.

  Click on the link below for more information about the update of the drivers and look for the question.

  http://windowshelp.Microsoft.com/Windows/en-us/help/b3c6477e-1111-4B9F-A52A-fffdc51e9c901033.mspx

  Swathi B - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot install my printer/error message-unable to create the object print dell v505, that the printer is not compatible with a polcy enabled on your computer that blocks NT 4.0 drivers (1930)

  Original title: cannot install my printer error message

  I am trying to install my printer to dell v505 from the factory disc and get this error message: failed to create the object print dell v505 printer is not compatible with a polcy enabled on your computer that blocks NT 4.0 drivers (1930)

  Any help, need a lot.

  Hello

   
  1. what version of Windows are you using?
  2 did you the chnages in the computer before this problem?
   
  I would suggest trying the following methods and check.
   
  Method 1: Run the fix, install the printer and check
  Diagnose and automatically fix problems printing and printer
  http://support.Microsoft.com/mats/printing_problems/
   
  Method 2:
  Error message when you try to connect to a printer in Windows Vista: "the printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.
  http://support.Microsoft.com/kb/931719
  Method 3: Install the printer in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.
  http://support.Microsoft.com/kb/929135
  Note: Please, go to step 7 of the Kb to maintain the computer to normal startup.
   
  You can download the latest driver for your printer from the link below.
  http://www.Dell.com/support/drivers/us/en/04
   
   
  You can also check:
  Printer driver is not Compatible if a policy is enabled on your computer.
  http://support.Microsoft.com/kb/282011
   
  Error message when you try to connect to a printer in Windows Vista: "the printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.
  http://support.Microsoft.com/kb/931719

• Photos may not be printed as a service that needs Windows does not work

  One morning last week when we turned on the conputer lots of things had changed.  I finally got my page online straightened out, but I could not print photos that were stored in the computer.  When I tried I got the message "Photos cannot be printed because no printer is installed or a service that needs Windows does not work.  And I wasn't able to print with my camera card inserted in the printer. I was able to print the text so that the printer is of course.  Can you help me?  I must add thaat I was able to print photos using the map to a pharmacy machine then the card is OK.

  Wendell Bard

  Hello

  1. What is the brand and model of the printer?
  2. you remember to make changes on the computer before the show?

  Method 1:
  You can perform troubleshooting of the printer and check:
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  
  Method 2:
  If the problem persists, you can perform a restore of the system to the point when it was working fine and check:
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore
  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  You can also check out the link:
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  For more information, please see the link below:
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

• Lack the HP (Officejet Pro 8600 Plus) utility. no need to reinstall - cannot uninstall the printer software

  I had to wipe my iMac and resinstall IOS Mavericks (10.9.5).  Printer (Officejet Pro 8600, 9N11g) works, but won't scan (double-clicking icon in "original item cannot be found") and the HP utility on dock icon is absent, replaced by a "?."  I found instructions to uninstall the printer software so I can reinstall... but there is no longer any HP or "Uninstalling HP's" on my Mac HD folder.  Not there at - it a HP folder in the library/printers folders.  Research Spotlight shows no HP or Hewlett-Packard folder on my hard drive.

  I downloaded a 'HPPPrinterDrivers3.0.dmg' and ' HP-Injket-SW-OSX - Mavericks_v12.34.37.dmg, "which I'm hoping will contain updated software/drivers to reinstall the printer and I hope as the HP utility so I can resume the scan function, but I can't understand how to remove the current printing software, and I don't know if those are the files migrate to use.  I understand just remove the printer will not be enough.

  Can someone provide step by step instructions how uninstall the software and installation (since I don't know if I have the correct dmg files)?  Thank you.

  Hello

  First I offers to repair disk permissions, and then try to reinstall the HP software.

  Follow the steps below to repair disk permissions:

  1. open the Applications folder.
  2. go to the Utilities folder.
  3. double-click on disk utility.
  4 Select the hard disk that contains the boot volume.
  5. go to the first aid tab and select Repair disk permissions.
  Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The progress log shows when the process was completed.

  Once you are finished, run the HP-Injket-SW-OSX - Mavericks_v12.34.37.dmg and follow the instructions on the screen, be sure to select the option of Scanning HP when installing to get all the features of the software.

  Please, try the above steps and let me know the results,
  Shlomi