Cannot remove the print out what job.

I try to cancel (delete) a print of that on the computer, but deletion not even if its status is "delete." How can I get rid of this print job? Using a PC (Vista) and Officejet Pro 8500 has

Hello

In Control Panel, open administrative tools and select abuse.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

Restart the computer and you should find that the documents have been deleted.

Kind regards

DP - K

Tags: HP Printers

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