Cannot renew the creative apps

My Photoshop CC (University version) has been exceeded today, and I got another code of redemption of the University to renew the product. After the registration process, I was like waiting for an hour, but still cannot open the CC of Photoshop. How should I do?

Hello

I see you have a subscription to creative cloud under the enamel as with forums.

Code has been used successfully, however not enabled.

Please see the following documents: -.

FAQ: How can I activate my creative cloud Apps?

In case you get an error for the trial;

First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

Tags: Adobe

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