Cannot restart the computer after downloading updates from Microsoft

Similar Questions

• cannot restart the computer after the installation of el capitan 10.11.3

  After installing el capitan 10.11.3 on my iMac intel with lyon, my screen is gray and I can't restart.  I lost the free memory.  Help!

  Please take each of these steps that you have not already tried it. Some of them are not applicable to your model or your situation. Stop when the problem is resolved.

  To restart a computer is not responding, press and hold the power button for a few seconds until the unit turns off, then release, wait a few seconds and press again briefly.

  Step 1

  The first step to respond to a startup failure is to secure data. If you want to keep the contents of the boot drive and you have not already at least a current backup, you should try to back up now, before we do anything else. It may or may not be possible. If you don't care the data changed since the last backup, you can skip this step.

  There are several ways to back up a Mac that is unable to boot. You need an external hard drive to store backup data.

  a. starting the partition recovery or an hour Local Machine backup volume (button option key at startup). When the OS X Utilities appears, launch disk utility and follow the instructions in this support articleto the title of the "Instructions for the backup on an external hard drive via disk utility". The article refers to the start of a DVD, but the recovery mode procedure is the same. You don't need a DVD if you use OS X 10.7 or higher.

  (b) If step 1 fails due to disk errors, and no other Mac is available, then you may be able to save some of your files by copying them in the Finder. If you already have an external hard drive with OS X installed, the start of it. Otherwise, if you have access to the Internet, follow the instructions on this page to prepare the external hard drive and install OS X on it. You will use the installation program of recovery, rather than download it from the App Store.

  c. If you have access to a Mac, and it work and have both the non-working Mac FireWire ports or stroke, start the Mac non-working in target disk mode. Work Mac to copy the data to another drive. This technique will not work with USB, Ethernet, Wi - Fi or Bluetooth.

  d. If the internal drive of the non-working Mac is replaceable by the user, remove it and climb into a docking station that is pregnant or an external drive. Use another Mac to copy the data.

  Step 2

  If you have booted from an external drive, make sure that the internal boot volume is selected in the pane of the system preferences Startup disk.

  Start in safe mode. Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. If you do not see the words "Safe Boot" in the start screen, you did not start in safe mode. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, and some things don't work at all, including the networks without wire on some Macs.

  The login screen is displayed even if you normally connect automatically. You must know the password for the connection to connect. If you have forgotten the password, you will have to reset it before you begin.

  If the startup progress bar gets stuck for more than a few minutes, or the system stops automatically when the progress bar appears, the boot volume is corrupted and the player is probably defective. In this case, go to step 9. If you have another problem with the player, replace it immediately.

  If you can start and log in in safe mode, empty the trash and then open the window of info on the boot volume ("Macintosh HD", unless you have given it a different name.) Make sure you have at least 9 GB of space available, as shown in the window. If you do not, copy as many files as necessary on another volume (not another folder on the same volume) and delete the originals. Deletion is not complete until you empty the trash again. This, until the space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)

  If the boot process hangs again, the problem is probably caused by third-party software you have installed. Ask for additional instructions.

  Step 3

  If the startup process stops at a gray screen together with a mobile cursor, then the logon dialog box may be active but not visible because of a bug. You may be able to connect by using the arrow keys or the cursor to select the password field and type your password as usual.

  Step 4

  Case of failure of step 3, the boot volume can be complete. If you saw previously implemented guard space drive is low, it is certainly the case. You might be able to start in safe mode , even if you cannot boot normally. Otherwise, boot from an external hard drive, or well technology for step 1b, 1 c or 1 d allows to mount the internal drive and delete some files. According to the documentation from Apple, you need at least 9 GB of free space on the boot (as shown in the Infolog) for normal operation volume.

  Step 5

  If a Mac desktop (without the built-in keyboard) crashes on a gray screen together with a mobile cursor, the keyboard may not be recognized. Hold down the button on the side of a wireless Apple keyboard to make it discoverable. If need be, replace or recharge the batteries. If you use a USB keyboard connected to a hub, connect it to a built-in port.

  Step 6

  Sometimes, a startup failure can be solved by resetting the NVRAM.

  Step 7

  If there is an integrated optical drive, a disk may be stuck in there. Follow these instructions to remove it.

  Step 8

  Press and hold the power button until the unit turns off. Disconnect all devices wired except those needed to start and remove all aftermarket expansion cards. Use another keyboard and/or mouse, if these devices are wired. If you can start now, one of the devices that you disconnected, or a combination of both, the origin of the problem. Discover that it is a process of elimination.

  Step 9

  Launch the utility disk in recovery mode (see step 1). Select the boot volume, and then run the repair disk. If problems are found, repeat until that clear. If disk utility reports that the volume is not repairable, the drive is defective and must be replaced. You can choose to tolerate such malfunction in the reader's life. In this case, delete the volume and restore it from a backup. If the same thing happens again, replace the drive immediately.

  It is one of the rare situations where you must also run repair permissions, ignoring the erroneous warnings, that it can produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.

  Step 10

  If the boot device is an aftermarket SSD, it may have an update and/or a forced "garbage collection". Instructions how to do this with a Crucial SSD of brand have been posted here. Some of these instructions may apply to other brands of SSDS, but you should check with the technical support of the provider.

  Step 11

  Reinstall the OS. If the Mac has upgraded an earlier version of Mac OS X, you need the Apple ID and password used to upgrade.

  Step 12

  Do as in step 11, but this time clear the disk utility boot volume before installing. The system should restart automatically in the installation wizard. Follow the prompts to transfer data from one Time Machine or another backup.

  Step 13

  This step applies only to models that have a battery logic-board ("PRAM"): all of the Mac Pro, MacBook with a removable main battery and a few others (models not updated). A flat battery logic-board may cause a boot failure. In general the failure will be preceded by the loss of the system and boot disk clock settings. Refer to the user manual for replacement instructions. You may need to take the machine to a provider of services to have to replace the battery.

  Step 14

  If you get this far, you probably deal a hardware failure. An appointment of 'Genius' to an Apple Store, or select another authorized service provider.

• Mozilla locks the computer after downloading messages from the second e-mail account

  I used thunderbird for years. The current version is 38.1.0. on Windows 7. I used two e-mail accounts for years. As I downloaded the latest version, whenever thunderbird download anything from the second account, it crashes my whole computer. I deleted the second account and reinstalled, but the same thing happens.

  I don't know if the recent update is the real cause of the problem.

  Does anyone have any suggestions to solve this problem?

  Safe mode is mainly to determine if your antivirus software is causing problems. Antivirus software is not running in Windows safe mode.

• Cannot restart the computer after the deletion of XP SP3

  I had a problem with Outlook Express (he would hang whenever I tried to open it) so I thought I'd install Windows XP Service Pack 3 (I'm currently under SP2).  I downloaded and tried to install it.  It has got 3/4 of the way through the installation, and then become immune.  I hit the button cancel, rebooted and everything was normal with the exception of Outlook Express.  Then I went to add & remove programs to see if something was there that shouldn't be and noticed that XP SP3 had replaced my XP SP2 but, system information showed SP2.  I removed XP SP3 using Add & Remove programs and then restarted.  At the start, my computer is going to happen to the Windows XP start screen, the loading bar will go twice on the screen and then the comp goes in another finally restart promping me to choose the safe mode or normal boot upward.  If I choose normal startup upwards, it does the same thing again.  Safe mode works very well.
   
  I hope that there is an alternative to reinstalling windows (but I doubt that it is).
   
  If I have to reinstall windows, how to back up e-mail and address book files?  Should what type of things I write down to make sure I can reconnect to my e-mail server as soon as I did reinstall it?

  Any help is greatly appreciated.

  I was able to resolve my problem starting by calling Microsoft support.  It ends up being a corrupted video driver that caused my computer to boot the system.  The driver has become corrupted when I canceled the installation of SP3 after he become inadmissible.  Microsoft support said it must have updated the driver and when I uninstalled SP3, it must have corrupted the driver.  After 95 minutes on the phone, we have the problem solved.  My problem with Outlook Express is still not resolved and I posted the problem in the forum proper.  I will try to answer the questions you posted in this forum to better inform you of what we are dealing with.  I'll have to do later as I'm typing this from work.

  Thank you for your help.

• Unable to Scan to the computer after downloading macOS Sierra. Is this a software problem?

  How can I scan from HP Envy 4500 to computer after downloading macOS Sierra?

  Hello wdemetris,

  Thanks for asking for scanning helps here in the Apple Support communities. I understand how it is important to have access to your scanner and am happy to offer help for this.

  As a precaution, we always recommend that you have backups to make sure that all your data is safe. You can perform a backup using Time Machine and an external hard drive. Use this article to help make a backup of your Mac: use Time Machine to back up or restore your Mac.

  Then, in accordance with article help: printer and scanner for Sierra, El Capitan, Yosemite, and the Mavericks macOS software, the HP Envy 4500 e-all-in-one is supported for printing and scanning. The drivers must be installed, but if not, if it please go to the App Store and check the updates tab to see if there are updates for HP. If there is, please install.

  If you have only general questions about how to get your updated scanner in place or how to scan pictures, please check out these two articles: macOS Sierra: implement a scanner & macOS Sierra: scan images or documents. If everything is configured correctly and you still have problems scanning, please visit this help article: macOS Sierra: scanning troubleshooting.

  Thanks again and have a great rest of your day.

• Switches to color when you restart the computer profile or wakes from sleep

  I bought a Dell Inspiron 1470 with Windows 7 at home as a backup of my MacBook Pro.  I used the Spyder2Express to calibrate my screen that works well.  After that I restarted my PC the color profile has been enabled for a few short seconds, but then returned to the default setting, which is horribly blue and too bright.

  I then removed the color profile created by my Spyder2Express and used Windows' built in the calibration of the monitor.  Yet once, it worked until I rebooted the computer, or he woke from sleep mode.

  I then wen to the control panel-->--> the color management advanced and assured the new profile is the default value of the system.  The problem still remained after the computer is restarted.

  The only solution I have found so far is if after I restarted my pc I go to Panel of--> of color management and select and clear the checkbox "use my settings for this device."  My profile will then return until I restart the next time.

  As a pro photographer, it is a question that is extremely disappointing.  I searched forums, web, called Dell directly and none of this was of no help.  Any thoughts?

  Hi Mike,.

  It seems that software Spyder2Express adds color profile after each reboot. We can check if really Spyder2Express is the origin of the problem
  
  Method 1:
  Uninstall Spyder 2 express and check if the return of the issue after each reboot.
  
  Method 2:
  Configure the computer to boot and then refine the boot entry that is causing the problem
  
  Step 1: Perform a clean boot:
  Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.
  a. log in the computer using an account with administrator rights.
  b. Click Start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.
  c. If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
  d. under the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)
  e. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all.
  Note following this step lets Microsoft services continue to operate. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.
  f. click OK and then click on restart.

  Step 2: Enable half the services
  
  a. click on the Services tab and then click to select the skin all the Microsoft services checkbox.
  b. Click to select half of the check boxes in the Service list.
  c. click OK and then click on restart.
   
  Solve the problem:
  After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

  Reset the computer to start as usual:
  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  a. Click Start, type msconfig.exe in the start search box and press ENTER.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
  On the general tab, click the Normal startup option, and then click OK.
  When you are prompted to restart the computer, click on restart.

  All the steps above to perform the clean boot is mentioned in the following article
  http://support.Microsoft.com/kb/929135

  Hope this helps,
  A Mir.

• Failure of a registry file - cannot restart the computer.

  Hello. So first of all I wanted to say that I am not an expert, but I think I've had more than my share of problems with my computer. Problems not only to get a virus, but questions of crazy system that I have no idea how they occur, or really correct.

  I have an Inspiron 1545, Vista service pack 2, 32-bit.

  In any case, I have some of my favorites showed it to my sister and I had a bunch of tabs open and Internet Explore was not load the pages to the right, it has happened and I just restart and it works again. I thought that if I manually restarted the computer, IE would my session was interrupted and when I opened it again it would open all my tabs unless I have to go find them and open them myself. I know that you are not supposed to turn off manually when you can actually go and press restart technially menu, but I did anyway... Well apparently, it was a big mistake.

  Now my computer does not restart properly. It gives me the option to restart normally, but when I hit, it indicates the green status bar briefly and then goes black and is sitting there, I did not leave very long sit, but I guess that it does not load. Then the other option is allocated to the repair of the system. He says "research issues" and "this may take a few minutes" and just, it scans and analysis, I have let it go a little over half an hour and it did nothing. I guess that he won't do anything if it does nothing in the first ten minutes. Then I hit Cancel and freezes the status on the scan and I manually restart and the same things happen. I press F8 and tried to go into safe mode and it loades among requirments system and then it's again once I didn't let it sit long, since I think that it won't work in all cases.

  I went to the System Center restoration and tried again to repair the system and the same thing... nothing happens. I tried to use a restore point, and to a point that one reason is cited even if I just made a couple months ago. In any case, it is said that since I was in a State of limited system may not perform correctly, I would in a higher State, but I can't have one. It also gives rose the failure of a registry file error and then code them (0x8007045D).

  I also tried to run the Pre Boot Assesment and he did the first part of the analysis (I don't have the rest) and it gave me this error - hard drive 0 (2000-0146)

  I read a little on the way to try to solve this problem online. I think if I can boot into safe mode with command prompt, I can run diskcheck and maybe it will fix what's wrong, but I have not tried yet, I tell myself that it won't work because I can't with regular safe mode. I also read something about starting in the Vista disc, but I don't really know what that means.

  My main fear is that I'll lose my stuff. I supported a few months ago, but I take a lot of pictures and I have not in the past months registered and they are very important to me. I'm afraid to lose. I don't know if it's something that I can fix it or if I should try a friend, or just take my computer somewhere.

  I hope no one will offer you is a hard drive problems and suggest you get a new, becaue some time ago I had some weird problem I couldn't fix it under warranty, I had the hard drive replaced and it did not fix the issue and I am not under warranty any more.

  So, can someone please help me? Thank you!

  Hello

  You can repair the system from the installation disc. It will replace the corrupted Windows operating system files.

  I suggest you to go through the steps mentioned in the link and the Coachman.

  What are the system recovery options in Windows Vista?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

• Why can not download updates from Microsoft?

  I have a laptop that is running Windows Vista and I was not able to install updates from Microsoft for a long time. As a first step, what he did but one day, after an update it just stopped working. It will always fail, and sometimes I get a message saying that he does not configure so it. I solved this problem temporarily but just manually download the update from the Microsoft site that works but as of lately, I'm getting loads of updates (like 30 at a time) and it's just too many things to be updated manually. Also, I'm running in the updates that were as different versions (like x 64 KB34567 or KB34567 ie43) and I don't know which one I need. I would really like it if my computer would download these updates on their own. Does anyone know how to fix this?

  The update of Windows becomes boring because whenever I get the said I have a ton of important updates for Microsoft, but then I can't download them so he just keeps popping up.

  You receive errors related to updates?

  1. Open Windows Update by clicking the Start button, all programs and then click Windows Update.
  2. In the left pane, click view update history.
     http://Windows.Microsoft.com/en-us/Windows-Vista/see-which-Windows-updates-are-installed
  3. Find an update for Windows that has failed to install, and then double-click the update to view more information.
     Updates that have failed to install will display failed under status, next to the name of update.
  4. In the Windows Update dialog box, next to the details of the error, review the error code for the update has failed.
  5. Follow the links in the Windows Update dialog box under more information or help and Support to resolve the problem, then try to reinstall updates by using Windows Update in Control Panel or by mail with the error code and maybe someone may be able to help others.

  FOR INFO:

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058

• Cannot restart after optional updates from Microsoft. Down arrows don't work when in the loop boot selection page

  Went to Microsoft Update and downloaded and installed a few optional upgrades, including one about a driver. After installation, will not restart. Arrive at the page Windows XP will then black screen and then the boot selection list. Is "glued" to the normal startup and arrows don't work for go mode without failure or any other option. He just times down, try to reboot and loop. Help!

  Hello

  Have updates you installed?

  You can check the KB number for the update in the update history:

  1. Click Start, click all programs, and then click Windows Update or Microsoft Update.
  2. on the Windows Update Web site or the Microsoft Update Web site, click on view update history.

  Step 1: Unplug the power cable, the keyboard and mouse and then reconnect it back. Now, check if you're able to boot in safe mode (by using the arrow keys) or normal mode. Send back the same.

  Step 2: Alternatively, you can restore the system from the recovery console.

  Reference:
  How do I recover from a corrupted registry that prevents Windows XP startup
  http://support.Microsoft.com/kb/307545

• Screen black random while restarting the computer after the installation of KB2920189. Also can not uninstall the update.

  Original title: cannot uninstall the recent update... Why?

  I update manuallyas there have been at least 6 updates bad I know for windows 8. A recent update KB2920189 will not uninstall. I mean there is no option to uninstall when I right-click. I installed 5 important updates a few hours ago and whenever I restart my PC now the screen starts to turn black every 1 or 2 seconds. I use an SSD for OS and it is never late like that before. I'm going through the edits, I just installed and cannot uninstall it. is there another way?

  Hi Victor,

  Thanks for the reply with detailed information.

  Have you tried the steps I suggested in the previous post? If this is not the case please try these steps and check if that helps. You can see from the following manufacturers sites to download drivers.

  http://www.GeForce.com/drivers

  http://www.ASUS.com/motherboards/P8Z77V_LX/HelpDesk_Download/

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• I have CS4 and updated my OS x 7.5 in Yosemite 10.5 - applications are still there but will not open. He said that I had to restart the computer after which he said that there is an error 6. I have the license key but does not have a place to insert it.

  I have CS4 and updated to OS x 7.5 to 10.5 Yosemite. Applications are still there, but can not be opened. After the restart, the application displays error 6. I have the

  Original key, but does not have a place to enter.

  We recommend that you reinstall the applications. You can use the Cleanup tool to remove the applications and products CS4 download from here.

• Restart the computer after the updates when I'm still working on things that I have to save first.

  When my computer installs updates, I know that it is important to restart my computer to allow the changes take place. But it does it on its own while I'm still working on things. How can I change something in a frame on Vista so it is not stopping the things I'm trying and ruin everything. He also said that being shut down windows when it restarts for the updates and then freezes when it turns back on. Help, please.
  Laura :)

  Here's how to uninstall updates (if needed) and how to change the update settings:

  Click Start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

  > then click the one that you don't want > uninstall will appear at the top > uninstall it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

  > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

  When you take a look at pending updates, you can either download/install one at a time.

  > or if you do not need an individual > right-click on > UAC prompt > hide it

  See you soon.

  Mick Murphy - Microsoft partner

• With Vista, if we always restarts the computer after the installation of software or updated even if the update doesn't ask a reboot?

  Example-

  I had removed java my system before installation 6 update 23
  Saturday morning, I went through the java 6 Update 23 installation process. The download and the installation went well and verified by the java program itself, you know where it is said "you have correctly installed java 6 Update 23.

  so I left the House WITHOUT having to restart my computer (my machine was left on and connected to the internet)
  But when I came back about 10 hours later, I just did a simple reboot.

  While there should be no problem that I waited 10 hours before restarting (and my machine was and connected to the internet)?

  You are good enough and if Windows or a third party, updates or installs, do not ask to restart your computer, then you do not have too.

  When your policy could leave you down is where you yourself (not what I mentioned above) make changes to the registry, in which case it is often necessary to logoff or reboot before these changes take effect.

  It would also be a bad practice to fall into the trap of never to restart your machine.  So do it regularly.

• Cannot start the PC after MS Updates

  Later installed MS Updates Friday, restarted PC and it appears with the following message to any attempt to boot the PC:

  Reboot and select proper boot device or insert boot media in selected boot device and press a key.

  It is a RAID system, and this is not the first time that MS Updates were killed. Previously, I've been able to startup repair and operate. This time, he fails.

  During the phase of computer repair, after loading the driver RAID, the repair process States: finds any problems with options to start your computer. Want to ask repair and restart your computer. (I had a glance on the details and he found the installation of Windows 7 Pro X 64) Select Yes, and then immediately, I received the following:

  Failed to save startup options.

  Any thoughts?

  See you soon

  G

  Windows Update the drivers of your motherboard can be one of the possible reasons why you experience a problem with your computer after installing/running Windows Update. Update chipset drivers may result in conflicts with an outdated BIOS. The integrated RAID controller depends on the version of the BIOS installed in your motherboard.

  With this, we suggest disable you the driver in your Windows Update.

  Follow the steps below on how to disable the update of the driver:

  1. Press on and hold Windows key + R and type "sysdm.cpl" then press the enter key.
  2. Click the hardware tab.
  3. Click Device Installation settings.
  4. Select "No, let me choose what to do" and "never install driver software from Windows Update".
  5. Click on save changes.

  You will receive still all the other Windows Update as usual. If a piece of hardware should be updated in the future, you will need to go to the hardware manufacturer's website to download and install the latest version of the driver.

  Let us know how it goes.

• RESTART THE COMPUTER AFTER BLUE SCREEN

  I use windows 7 64 bit peacefully at the moment sometimes until a few weeks before. My computer reboots intermittently then it display message windows recovery shows the details of the error. Signature of the problem:
  Problem event name: BlueScreen
  The system version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033

  More information about the problem:
  BCCode: 3B
  BCP1: 00000000C 0000005
  BCP2: FFFFF9600010E309
  BCP3: FFFFF88007522060
  BCP4: 0000000000000000
  OS version: 6_1_7600
  Service Pack: 0_0
  Product: 256_1

  Above are the details of the error. Please help me.

  I've also posted the dump file on my skydrive. This is the link http://cid-6bce03f6d07a7c2a.skydrive.live.com/self.aspx/blue%20screen

  Hello

  Generally, this error is caused by video drivers so use the methods in the driver section below to
  update your drivers manually. Using device update management drivers one or even a scanner
  on the site of the manufacturer of the device will not get the job done correctly. Other possible influences are antivirus.
  programs of antispyware/security including firewall part 3 - which ones do you use and which
  already have on the computer?

  Also update the BIOS if available.

  If necessary the BlueScreenViewer allows you to validate the information in a message here that will allow
  all this to see the info without having to download it and for them to download. Its a small and very
  easy to use utility which is free.

  BCCode: 3B 0x0000003b

  Cause

  This error has been linked to the excessive use of expanded memory and can occur due to user mode
  graphics drivers enjambment and pass incorrect data of the kernel code.

  BCCode: 3B 0x0000003b
  http://www.faultwire.com/solutions-fatal_error/system-service-exception-0x0000003B-* 1074.html

  =============================================

  If you need to do more troubleshooting.

  Look in the Event Viewer to see if something is reported on those.
  http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death '.
  hangs and displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  The output of BlueScreenView can be seen and recorded in several formats such as:
  (The default display in the program itself is excellent and can be changed in many
  views, including the page of blue screen of XP style as necessary)

  Dump file: 031210-27892 - 01.dmp
  Crash time: 2010-03-17 08:52:05
  Bug Check String: SYSTEM_SERVICE_EXCEPTION
  Bug check code: 0x0000003b
  Parameter 1: 00000000' c0000005
  Parameter 2: fffff960'0010e309
  Parameter 3: fffff880'07522060
  Parameter 4: 00000000'00000000
  Caused by the driver: win32k.sys
  Caused by the address: win32k.sys + ce309
  Description of the file: multi-user Win32 Driver
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.0.6000.16386 (vista_rtm.061101 - 2205)
  CPU: x 64
  Computer name:
  Full path: C:\Windows\minidump\031210-27892-01.dmp
  Number of processors: 4
  Main version: 15
  Minor Version: 7600

  and:

  031210-27892 - 01.dmp 17/03/2010-08:52:05 SYSTEM_SERVICE_EXCEPTION 0x0000003b
  00000000' c0000005 fffff960'0010e309 fffff880'07522060 00000000 00000000' win32k.sys
  Win32k.sys + ce309 Multi-User Win32 Driver Microsoft® Windows® operating system from Microsoft
  Company 6.0.6000.16386 (vista_rtm.061101 - 2205) x 64
  C:\Windows\minidump\031210-27892-01.dmp 4 15 7600

  ============================

  It's my generic how updates of appropriate driver: (mainly updated BIOS and video well)
  others would not hurt because you are using a new OS)

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.