Cannot restore the portable computer Satellite Windows 8.1

I have recently acquired some malware on my laptop, and after several failed attempts to remove it have decided to try to restore the device to factory settings.

Unfortunately, I don't create backup media when the laptop was new and the recovery media creator appears only to create a cover for the system as it is.

I tried to update the laptop using recovery tools built-in, but got an error "the drive where windows is installed is locked. Unlock the drive and try again."

Then I tried a reset and got "failed to reset your PC. A required partition is missing. »

I have created no recovery media when the laptop was purchased, do not not this.

I don't have a system image 'clean' for a system image recovery.

I do not have a restore point created earlier for a restoration of the system.

Auto repair seems to only deal with problems of boot of the system, but still had an error "auto repair could not fix your computer" as I was trying anything at this point.

Please can anyone offer any advise of any other route that I could take to restore factory settings.

Thank you

EH... it is a quite complicated situation now. Problem is that there is not a special workaround solution and you can not force installation of recovery image. Either it works or not.
It is a pity that you don't l l create recovery media. It is the first step that everyone should do after the purchase of the laptop. This recovery media can be used in complicated situations.
> Unable to reset your PC. A required partition is missing
For some reason tool recovery doesn't have access to the recovery or recorded data recovery partition.

What can you do now? To be honest, I see only one solution: order the new original recovery media for your laptop model. It can be done on https://backupmedia.toshiba.eu/landing.aspx

Tags: Toshiba

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