Cannot run just downloaded game

I downloaded a game for my son to nickjr and when I try to run the game it say a work stoppage keyhole DRM application.  What does that mean?

Hello Jerryslovebug,

Here's what you can try:

1. right click on your My Computer icon. Go to properties.

2. click on advanced system settings (mine is listed on the left side), a new window opens, click the Advanced tab.

3. where is says performance click on settings box. A new window will open.

4. click on Data Execution Prevention, now where is says "turn on DEP for essential windows programs and services only. CLICK on the small circle beside it. At the bottom of the box, click apply and then click OK. Now restart your computer and try running the game again and it should work.

I hope this helps.

Kind regards

Savan - Microsoft technical support.

Tags: Windows

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