Cannot save WIN - XP with valid product key...

IdHello - I read the Board of Directors and all the information is very useful - but I came to a difficult situation with a reinstall of Windows XP on a HP6230 I. I have my product key and got up to have MS confirm it is a legitimate product key but I can't activate on my machine :-(

They told me on the phone that its something that's easy to fix, but I would have to pay the $59.99 to open a ticket to do fix - OR - go to the knowledge base for more information. Has anyone else encountered this problem?

Have you installed using media supplied by HP? If so, then no product key is needed and the operating system is preactivated by HP. If no, then you use a manufacturer OEM generic system disk for the version of XP provided with the system. You use the product key on the COA sticker on the computer and would need to activate it yourself. Otherwise, you would need to use a commercial full version of XP and use the product key on the sticker of the orange of the CD case.

What kind of CD did you install? MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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