Cannot send my videos at home.
Whenever I try to send a video at home, I took, it asks if I want to send with the mailbox or just send it. Neither work. These videos are from 20 to 30 seconds! It is said many times there is an error or the file is too large for the server. As iOS 9 update, no longer has the ability to cut size to send a video, but it should not matter since the video is 22 seconds. What is the problem and how to fix this? Very frustrating not being able to send my videos! I use an iPhone 6, it is up to date and use Verizon. Thank you!
Hello piprchk,
Thank you for using communities of Apple Support.
If you have trouble getting an error by sending an attachment, you can check the size of the file you want to send. The limit is not based on the time of the video, but rather the size of the file.
Limits on sending messages
There are several safeguards in place to ensure that only iCloud members can send messages using iCloud. One of these safeguards include reasonable limits on:
- The size of incoming and outgoing messages (20 MB, up to 5 GB with mailbox ) enabled
The size of the mailbox and the message sending limits in iCloud
Mailbox limits
Attachments cannot be sent using mailbox if they exceed these limits:
- The message, including its annexes, is higher than 5 GB. Try to send the content of your message in several e-mail messages or compress your attachments to make them as small as possible.
- A uncompressed file is attached to the message. Follow these steps to compress your attachments.
Best regards.
Tags: iPhone
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