Cannot set Cisco SX20 - SIP Login and password

Hello

I have a problem that I can not set up login and password on the SIP profile 1 config page. Whenever I set up and refresh page, login and password is missing and diagnostics show error "401 Unathorized" which register to SIP Proxy (VCS).

Software version 6.3.

No idea how it install without factory reset?

EDIT: I found that if I turn off the SIP protocol, set username and password, it is there. But as soon as I activate SIP back, username and password is missing.

Thank you

Hi Tibor,

This is due to CSCuj48259. If you go into your system and your configuration mode set to OFF, it will solve the problem.

This defect has not yet been solved, however she is addressed in a future release. I have

f you run TC 6.2 or higher, you will have this problem if you have your configuration set to auto mode and auto-discovery of a fine return of provisioning succeeds but supplys a blank user name and password for your system. Also, if it is set to auto and DHCP option 150 is configured on this network, he will attempt to provision with CUCM which would clear these fields.

Tags: Cisco Support

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