Cannot start Photoshop because of the trial subscription has expired.

I tested the trial version CS6 Photoshop Extended and after its expiration, I bought "Photoshop CS6 subscription edition (monthly publication)". I downloaded and installed. Now, when I start it, all I see is the "trial expiré" - window.

I tried- and re - installing everything, try to clean the registry, tried the Adobe CS-nothing removal tool does not.

"The trial expiré" - window has a button to enter a serial number, but the monthly subscription is not come with one - I've checked all the subpages of "My Adobe", I could find. It was not a serial number in E-mail either.

I hope someone can help, thanks a lot!

I could finally solve the problem with the help of support Adobe. For everyone with the same problem:

1. Uninstall Photoshop.

2 delete the following files (replace "in the program" with the Program files - your language):

"C:\Program (x 86) \Common Files\Adobe\caps\"caps.db.

"C:\Program (x 86) \Common Files\Adobe\backup\"caps.db.

"C:\Program (x 86) \Common Files\Adobe\caps\"media_db.db.

C:\Program (x 86) \Common Files\Adobe\Adobe PCD\ "pcd.db"

"C:\Program (x 86) \Common Files\Adobe\Adobe PCD\cache\"cache.db ".

3. re-download and reinstall Photoshop.

4. start Photoshop and log in with your Adobe ID.

Fact!

Tags: Photoshop

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