The trial version has expired, even if I have a code for a year
I have a problem with the creative cloud... I am a student SCAD and I got a code of the University to use the programs for a year free... but I installed it and it went from the trial version... and now, I can't really use it... can someone help me?
(1) right click on the Finder on dock icon and select the option "Go - To Folder."
(2) you will get a text box, type in below mentioned command and then press 'return '.
/ etc
(3) it will open the etc folder, look for file named "hosts" and the same screenshot of office.
(4) double click on the Hosts file, it will open it with TextEdit.
Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?
Tags: Adobe
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Aileen,
Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
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See if the following can help:
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https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
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Re-enter your serial number with aid--> Activate. If this does not work, contact support by phone or web chat.
Mylenium
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Hello Adobe Creative cloud users, I have an urgent problem, I hope that you can help me with:
I have a subscription year of CC running since the beginning of December 2015. Somehow I've always used versions "trial" of programs. Since yesterday, when I want to use Illustrator, the application manager appears and says my trial is over. To use Illustrator, I have the choice between registration and purchase. When clicking on 'register' it won´t accept my e-mail and password, saying: there is no account connected to my address. When you click on 'buy' I get sent to the Adobe homepage where I can connect with the same addy and password and can access my account etc. So won´t I would buy, stating that I have a membership already where it is included. It s obviously a bug, but I have no idea what to do with her and urgently need to work on with a pressing client project.
Anyone experienced the same problem in the past and has a solution for me? Chat / phone-supported is no option because it is only available from Monday. On the frequently asked questions I coudn´t find the problem either. I already tried to uninstall all CC but got the error "other programs installed still need the CC" so who does not work either. I uninstalled all products CC already one, CS6 is still there, so maybe that's the problem? But I'm not delet ethat minimum that still works.
As said, I need to work with CC, for a quick resolution would really help me.
Frustrated regards, V
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Thank you!!
Best regards
Erik
The message says that the trial of Lightroom MOBILE has been exceeded.
It has nothing to do with your Lightroom 6 license, which is perpetual and does not expire.
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Hello
Please see
Connect and disconnect activate Cloud Creative applications
Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors
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I downloaded the trial version and then I bought the program and bought back the redemption code, but when I run the program it says: you are trial version has expired. When I use the redemption code once again, he said: this code is already in use.
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I bought the full version from the Swedish retailer Dustin but got a trial version has expired. Dustin claims that they sell not trial versions and that I should contact you. When strting Lightroom, I get a Windows pop in window saying that a procedure start address __crtCreateSymbolicLinkW is not I have the DLL file C:\WINDOWS\SYSTEM32\MSVCP110.dll
Hi leifp,
Refer to this link and download Microsoft Visual C++ 4 updated 2012 from this link and install it:
Kind regards
Claes
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Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
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allow one day business (pst) for your order to be processed.
After this period, confirm your account reveals the subscriptions that you expect (and id adobe, used in the next step is the right) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
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