Cannot update via windows update or by downloading the file myself
Hi I keep getting error 80070424. Windows update says "windows update has encountered an unknown error. Even when I download SP2 and other files manually, I can't extract them. I get "Access denied" notification I tried everything I can find on the website of Microsift, including the fix page. Help!
Hi nixternixter,
Welcome to Microsoft Answers Forums.
There might be corruption in the Windows Update component would suggest reset you the windows component update.
Check out the link below to reset the Windows Update component.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
If the steps mentioned in the link above not to fix the issue suggests to run sfc scan to check the corrupted system files and replace them.
Scan SFC enforcement procedure:
1. click on the Start button
2. on the Start Menu, click all programs followed by accessories
3. in the menu accessories, right-click on command line option
4. in the drop-down menu that appears, click the "Run as Administrator" option
5 If you have the enabled User Account Control (UAC) you will be asked to consent to the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.
6. in the command prompt window, type: sfc/scannow then press enter
7. a message is displayed to indicate that "the analysis of the system will start.
8. be patient because the analysis may take some time
9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue
10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.
11 after the scan finished, close the command prompt window reboot the computer and check.
There might be some system files corrupted on your computer allows you to scan to replace the corrupted computer files.
http://support.Microsoft.com/kb/936212
Hope this information is useful.
Let me know if it worked.
All the best!
Thank you, and in what concerns:
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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