Cannot upgrade to Illustrator, always error U43M1D207

TSSIA.

I've upgraded and received this obscure error message in the error log.

I found this page and followed the instructions (cancel and start over) but it has not fixed the problem. I'm sure there's a download cache file should be deleted.

https://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.HTML#error%20descripti ons

At least the error log should include the description of the problem and how to fix it, poor customer should not only receive an error code.

See you soon

Geoff

I've finally sorted.

The upgrade, he showed me was to HAVE 15.0.2, even if I use CC 18.1.1

If the upgrade failed probably because there wasn't that nothing of 15.0 for upgrade.

So I agree now, but there are two bugs:

  1. The Update Manager showed me an update for a version that I wasn't
  2. The error message indicates that this was a checksum on the download error, while he was actually #1

I also used google to find a page where I could submit a bug report for the probably SVG rendering bug, which was what brought me to attempt to update first (thinking that it can solve the display problem).

see you soon

Geoff

Tags: Illustrator

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