Cannot use Adobe Muse because of the BUG connection

When I run the application Adobe MUSE, I I-200 error - try again later. Not the first time! Explain my clients 'Try later', they're going to play "we'll pay it later too" - AWOL from Adobe customer service. HEEEEEEEEEELP!

Please delete the opm.db file in:

on Mac: ~/Library/Application Support/Adobe/OOBE

Windows XP: Settings\Application Data\Adobe\OOBE

on Windows 7: \AppData\Local\Adobe\OOBE

If you can't immediately find this folder, you should:

on Mac: use the "Go to folder" item in the "Go" in the Finder menu and enter the path to the folder above. Muse you include the tilde "~" in the path. This is a shortcut for your user name.

on Windows 7: open a window for your Documents folder (or any folder) and type % localappdata % in the field path to the Summit. From there, you should be able to navigate in the Adobe folder, then the OOBE folder, where the file opm.db.

Please let us know if this allows you to launch and connect successfully.

Thank you.

Tags: Adobe Muse

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