Cannot use Adobe PDF Export services
Hello
When I click on connect, I don't have the (window) option to choose my PDF file to convert to Word. I use an iMac, ElCapitan uptodated.
Thank you.
Robert
Hi roberth84201471 ,
Could you please say how you use Adobe PDF Export services, through Reader or by going to https://cloud.acrobat.com/
Do you receive an error message?
Also, try the following steps:
1. disconnect from the Application (Reader), click on your name in the upper right corner of the screen, and then click Sign Out, proximity reader.
2 - Launch Reader again and login and try to use the PDF services.
3 - If you use https://cloud.acrobat.com/ , click on the upper right of the screen and click sign out, close the browser and try again.
4 - also, try using a different Web browser to connect and check if you are able to use the services.
Let us know the results.
Thank you!
Shivam
Tags: Adobe
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