Cannot use mobile mouse 3500 "unrecognized usb device".

Similar Questions

• Microsoft Wireless Mobile Mouse 3500 problems.

  I'm using Windows vista 32-bit on a Dell Studio 15 laptop.  I have a Microsoft Wireless Mobile Mouse 3500.  I plugged the nano-receiver into my USB port and installed the driver but the mouse does not work.  It does not work if I move my mouse or click on the buttons.  I have bluetooth activated on my laptop but there is no button on the mouse or nano receiver to synchronize with the laptop.  I searched and searched the Internet to try to find an answer, but I don't see anything.  Can anyone help please?

  A couple of things you can look at at\try:

  1. Since beginning--> search box type mouse, when the application Microsoft Mouse appears select.
  2. Select the Dell Touchpad tab, then click on the picture to open the properties of the Touchpad.
  3. In the properties of the Touchpad, choose Device Select.
  4. Check the box that says "Disable touchpad/ponting stick when external USB mouse is present".
  5. Press OK.

  From my experience with Dell laptops, I have also found that sometimes an external USB mouse fails to be recognized because of some quirks with power and USB. Let the wired mouse, then turn off the laptop and unplug the battery for about two minutes. Turn on the machine again and see if the 'magical' mouse appears.

• Bluetooth mouse stopped working & USB device not recognized error

  Laptop using Windows Vista

  I was using my bluetooth mouse when I plugged my mobile phone (via USB cable) in charge. I have done this before w/o a problem (perhaps in another USB Port, now that I think about it) but I did this time and I instantly lost the ability to use my bluetooth mouse and the "USB device not recognized" bubble popped up. Now, this window pops up almost every 10 seconds even with disconnected USB mobile phone.

  I went to bluetooth devices trying to pair my mouse w / new laptop and I can not. It's not show my mouse and when I go to Bluetooth settings and try checking the box (and pressing OK) under the discovery that reads "Allow Bluetooth devices to find this computer" it gives me an error saying that this is impossible.

  Help!

  The manufacturer of my hardware (bluetooth mouse) will not be able to explain why this struck dead window device unrecognized USB is coming non-stop. Above tutorials did not help at all.

  Hey wsdp

  "The manufacturer of my hardware (bluetooth mouse) will not be able to explain why this unrecognized USB device breath."

  ask them

  Walter, the time zone traveller

• How can I replace a receiver for a Mobile Mouse 3500 MicrosftWireless?

  I accidentally dropped my laptop while the Mobile Wireless mouse receiver is plugged into the USB port. The receiver was totally destroyed. Now, I want a source replacement part. The mouse is a gift from last Christmas and I don't want to replace as it has an unusual design. Where can I get the new part?

  Hello

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident which would have
  start when you contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel

  My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel. When I scroll it will only pages and no option available for the adjuments to go through all the 3 lines or more. I thought that I had downloaded the wrong driver but the mouse did not bring a CD or another. Returned to download the specific driver and still can't get in there.

  Hello

  1 have you made changes to your computer recently?

  If the mouse works well, if a setting should be changed the mouse in the intellipoint software, you can contact the manufacturer of the device for more assistance.

  http://www.Microsoft.com/hardware/en-us/support

  For more information you can check the link below.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Concerning

• Unrecognized USB device... need help with the SFC results!

  I followed several channels of the problems that were associated with the popup error in Vista that says "Unrecognized USB device"... that I'm having the same problem.

  I tried to uninstall and reinstall my USB drivers with nothing working.  It was recommended that SFC.exe in the message area of C:.  I did and it came up with error messages that could not be repaired in the CFS program.  What should I do to fix these problems?  I posted the report itself below, showing that areas that have problems.

  Any help would be appreciated!

  ] Beginning Verify and Repair transaction
  2010-02-15 16:28:48, info CSI 00000124 [SR] cannot repair the military record [l:20 {10}] "tcpmon.ini" Microsoft-Windows-printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "

  2010-02-15 16:28:50, info CSI 00000126 [SR] cannot repair the military record [l:20 {10}] "tcpmon.ini" Microsoft-Windows-printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "

  2010-02-15 16:28:50, info CSI 00000127 [SR] this element is referenced by [l:160 {80}] "' Package_30_for_KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18000.936330 - 187_neutral_GDR" "

  2010-02-15 16:28:50, CSI Info 0000012a [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------? \C:\Windows\System32"\[l:20{10}]"TCPMon.ini '; source file in the store is also corrupted

  2010-02-15 16:28:51, CSI Info 0000012 c [SR] verification complete

  ] Beginning Verify and Repair transaction

  2010-02-15 16:32:13, Info CSI 00000199 [SR] cannot repair the military record [l:20 {10}] "tcpmon.ini" Microsoft-Windows-printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), the Culture neutral, VersionScope is 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "

  2010-02-15 16:32:13, CSI Info 0000019b [SR] cannot repair the military record [l:20 {10}] "tcpmon.ini" Microsoft-Windows-printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "

  2010-02-15 16:32:13, CSI Info 0000019 c [SR] this element is referenced by [l:160 {80}] "' Package_30_for_KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18000.936330 - 187_neutral_GDR" "

  2010-02-15 16:32:13, Info CSI 0000019f [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------? \C:\Windows\System32"\[l:20{10}]"TCPMon.ini '; source file in the store is also corrupted

  2010-02-15 16:32:13, 000001 has 1 CSI Info [SR] full repair

  2010-02-15 16:32:13, 000001 has 2 CSI Info [SR] validation transaction

  2010-02-15 16:32:13, 000001 6 CSI Info [SR] a check and complete repair operation. All of the files and registry keys listed in this operation were repaired successfully

  2010-02-15 18:31:23, info CSI 00000006 [SR] components check 100 (0 x 00000064)

  ] Beginning Verify and Repair transaction

  2010-02-15 18:35:11, info CSI 00000124 [SR] cannot repair the military record [l:20 {10}] "tcpmon.ini" Microsoft-Windows-printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "

  2010-02-15 18:35:12, Info CSI 00000126 [SR] cannot repair the military record [l:20 {10}] "tcpmon.ini" Microsoft-Windows-printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), the Culture neutral, VersionScope is 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "

  2010-02-15 18:35:12, Info CSI 00000127 [SR] this element is referenced by [l:160 {80}] "' Package_30_for_KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18000.936330 - 187_neutral_GDR" "

  2010-02-15 18:35:12, CSI Info 0000012a [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------? \C:\Windows\System32"\[l:20{10}]"TCPMon.ini '; source file in the store is also corrupted

  2010-02-15 18:35:13, CSI Info 0000012 c [SR] verification complete

  ] Beginning Verify and Repair transaction

  2010-02-15 18:37:58, info CSI 00000199 [SR] cannot repair the military record [l:20 {10}] "tcpmon.ini" Microsoft-Windows-printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "

  2010-02-15 18:37:58, CSI Info 0000019b [SR] cannot repair the military record [l:20 {10}] "tcpmon.ini" Microsoft-Windows-printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "

  2010-02-15 18:37:58, CSI Info 0000019 c [SR] this element is referenced by [l:160 {80}] "' Package_30_for_KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18000.936330 - 187_neutral_GDR" "

  2010-02-15 18:37:58, Info CSI 0000019f [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------? \C:\Windows\System32"\[l:20{10}]"TCPMon.ini '; source file in the store is also corrupted
  2010-02-15 18:37:58, 000001 has 1 CSI Info [SR] full repair

  Hi CapsFanQ,

  To repair the system corrupted files on the computer that was not fixed by SFC scan, an upgrade in place might have to accomplish.

  Error message when you try to install Windows Vista Service Pack 2: "one or more system components that require the service pack are missing."

  http://support.Microsoft.com/default.aspx/KB/968279

  (See option 1 in the link)

  Note:  Before you perform an upgrade in-place, you must be prepared for the worst scenarios that led to your existing data on your computer being deleted. Make sure that you back up personal data to disks or other storage devices before performing an upgrade on the spot. To perform an upgrade in-place, follow these steps.

  Until you try to upgrade on the spot, I suggest you follow the steps mentioned below to fix USB:

  Step 1: Run the fixit provided in the link below.

  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

  If the problem persists,

  Step 2: Connect the device to a different USB port and test and also to connect the device to another computer to eliminate the problem of USB device.

   

  If the problem persists,

  Step 3: Reinstall the USB controllers.
  

  First of all, please disconnect all USB devices and then perform the following steps:

  1. click on 'Start', type device manager in the search bar and press "Enter." If necessary, click on continue.

  2. in Device Manager, double-click to expand the "USB Bus controllers", right-click on the "host controller", click "Uninstall" and click "OK".

  3. Repeat step 2 to uninstall all items under 'USB Bus controllers'.

   

  Then, restart your computer and Windows 7 will automatically reinstall all USB controllers.

  You can contact the manufacturer of the USB device for known problems

  Step 4: Update the driver of the motherboard (Chip set drivers) to the latest version.

  Note: Please check with the manufacturer of the motherboard before installing the driver.

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Microsoft Wireless Mobile Mouse 3500 works do not at all

  The company that I work for bought a bunch of Microsoft Wireless Mobile Mouse 3500 as a gift for our customers. We had the pad mouse printed with our website and company logo. Now that we test the mouse, we see that they work not (3 of 3 so far). The computer can find the mouse and says it's working properly, but we do not have the mouse to answer or do anything.

  Hello

  Latest drivers available here: (these can help if you are not already using them)

  Latest drivers from this date are Intellipoint 8.x
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  =================================================

  Looks like the mouse has problems.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Microsoft Mobile Mouse 3500, scrolling problems

  I bought a Microsoft Mobile Mouse 3500 target a few months ago and it works great so far. When I scroll it jumps a long distance and is not smooth. I tried to lower the speed of scrolling in the mouse settings, but it does not fix it. The only way I can break free, it is by downloading an app on the app store for Google Chrome (I don't know the name of the application). Help, please. Thanks in advance.

  Unplug the receiver to the usb port.   Plug it in again.

  I can only conclude this is a bug in the firmware/hardware and the receiver must be restarted.   It has nothing to do with the drivers because it happens with windows, osx and linux.

• Microsoft Wireless Mobile Mouse 3500 scroll wheel problem

  I have a Microsoft Wireless Mobile Mouse 3500 and am used to clicking the scroll wheel to open a new browser window.  This does not work with this mouse.  Is this a problem or is at - there an update I can find which will allow this work?

  Hello

  Contact the Microsoft Hardware support for assistance.

  http://www.Microsoft.com/hardware/en-us/support

  Hope this information helps.

• Wireless Mobile Mouse 3500 scrolling click works not

  Hello

  I bought a Wireless Mobile Mouse 3500 a couple of months.

  I installed it on my laptop according to the manual 'start here '.

  The mouse worked fairly well, and then I tried on some games. But the middle (under the scroll wheel) button did not work.

  I tried to check for a new driver, but without success. I also tried to find an option in the mouse configuration windows, but there is not.

  I would like to know if there is any real function by clicking in the scroll, such as ordinary mouse wheel, or my product have a problem manufacturing and in need of repair or substituition.

  I use Windows 7 Professional 64-bit and Windows Update is set to automatically search for updates.

  Thank you

  Hello

  Latest drivers available here. They have features that you use do not have.

  Latest drivers from this date are Intellipoint 8.x
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  =================================================

  I do not think that the 3500 has a programmable wheel but I could be wrong.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/Canada/hardware/mouseandkeyboard/ProductDetails.aspx?pid=126&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below. If the mouse is defective, they would replace
  it.

  Rather than using my warranty I would check at OfficeDepot or other vendors who have
  view models to see if the feature you are concerned about is in fact included in
  the mouse.

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Microsoft Wireless Mobile Mouse 3500 - scroll wheel

  I have a Microsoft Wireless Mobile Mouse 3500 and my jump pages scroll button when scrolling through documents, sheets of calculation and when I use it to zoom it zooms in way too close or too far away. Anyway to set the power of 'scroll '?

  If you have IntelliPoint installed, go to control panel > mouse, and then click the tab scrolling. If you have enabled accelerated scrolling (second box down), then click on the Advanced button and adjust the speed it to Slow. The necessary adjustment after trying it.

  SC Tom

• Satellite A100-233 - error that unrecognized USB device

  I have a problem with my USB ports, they where working fine but all of a sudden they start gives me error that unrecognized usb device. I tried to reinstall XP but still the same.

  Can someone give my solution to this problem?.

  Hello

  You have yellow exclamation marks in Device Manager?
  I had a similar problem with the USB ports a few years ago. I removed the ports in Device Manager and reboot the laptop. The USB ports will recognize again.
  Furthermore, I reinstalled the latest chipset driver and everything worked well.

  The latest chipset driver download on the Toshiba site:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

  Good luck! :)

• hard pad works do not (yellow on), forced to use a mouse with a USB connection

  For manipulaying the cursor touchpad has stopped working.

  I have to use a mouse connected via USB to the cursor automatically.
   
  [Moved from comments]

  Hi Kilei,

  1. what operating system is installed on the computer?

  2. What is the brand and model of the computer?

  Answer the questions to help you best.

  Good day!

• "unrecognized usb device": error message every time that a usb device is plugged into one of the usb ports

  "unrecognized usb device": error message every time that a usb device is plugged into one of the usb ports

  1. my laptop - acer aspire 5030 - has been having this problem for the last five months.

  2. I tried everything including changing service pack, as we have xp professional, he has recently upgraded to vista business 32-bit with service pack 1.

  3 tried all the methods start the laptop after a few hours, remove the battery, press the power button for half a minute, and so on.

  4. I finally he formatted a couple of times, but the problem is not.

  5. later, I improved the professional system of vista and installed the latest security patches, but the problem remains

  6. now, I started to update its drivers, although the device is identified to be connected, but is not recognized. "the error message" not recognized usb device "appears. I try to reinstall the drivers or upgrade of drivers, it does not. It displays the message "the drivers for this device are to this day.

  7. initially, the connection of the device, the drivers are installed but still the device does not show in Explorer.

  8. I tried to change some registry values by merging a regedit file in the registry - for display devices that are not present; but still, it has failed.

  9. I then tried to delete the file infcache1.inf in c:\windows\system32\inf, but the problem persists.

  10. Subsequently, I tried to create another registry entry to "disable selective suspend" in HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB by adding DWORD and assigning a binary value of 1.

  11. I tried later also to uninstall all the system devices including USB controllers, drives and the storage controllers, who must still without success.

  12. I tried to see if the drivers in safe mode, which they did not.

  13. I tried to delete the following registry entries =

  HKEY_LOCAL_MACHINES\System\CurrentControlSet\Enum | USB PORT; HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\ {4D36E967-E325-11CE-BFCI-08002BE10318 & HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\ {4D36E967-E325-11CE-BFCI-08002BE10200.  The computer does not have alow it.

  14. the BIOS indicates device pnp "disabled", which I also look for the BIOS settings, which do not allow me to change to change existing ones.

  15. I have not found the WINDOWS\SYSTEM32\drivers\USBSTOR file. SYS in my driver store. This affects the system?

  16. I also contacted manufacturers pnp devices that provided me with most recent and versions compatible drivers for my devices - namely an apple ipod & Seagate external HARD drive - but even after that the drivers are installed properly and the system rebooted the problem remains. Is this something to do with the updated playing driver registry entries does not after the update? OR is what registry entries are configured to only read the entries at the time of the installation of the OS?

  17. I also contacted local sellers who have suggested to me to change the "motherboard". This will help as a last resort?

  18. in the meantime I had also installed other operating systems to Linux - Fedora and Ubuntu; Full Windows XP - Home & Professional and Vista Edition. All these have been installed successfully but do not solve the problem of usb.

  19. I have also raised the original HARD disk & replaced by another HARD disk. also checked the power of all ihee and ehee usb ports to be at least 5 V. I also disabled the automatic deactivation of devices usb by the system. physical contact, ports and connecting cable is fine. the distribution of power is set at 10% for the ihee ports and 20% for ports ehee, which is what is should be the physical output is also close to 5V for all ports connected.

  20. all professional (hardware or software) should any solution for the problem of the usb ports on my laptop?

  Something that you haven't tried:

  How to fix USB device not recognized in Windows

  http://www.online-tech-tips.com/computer-tips/USB-device-not-recognized/

  I hope I could help

• IPod Classic (80 GB) "unrecognized USB device" running windows 7

  I've recently upgraded to a new laptop (acer aspire 5738G) running windows 7. I managed to transfer my itunes through library and that you have installed itunes (x 64) that works well. When I plug my ipod classic (80 GB) on a usb port, I get a message saying "unrecognized usb device". I managed to make it work once, but when I did, I got an error understood saying "this drive could run faster" or something in that sense. I tried other usb devices and all seem to work well, so I guess that's the ipod drivers or a compatibility issue with 7 and itunes. I uninstalled and reinstalled itunes, have reinstalled the usb drivers and have browsed the net for a fix but wo's me again! I waited patiently a hotfix from microsoft or apple, but still nothing. It seems that there is a great problem of the spread. Does anyone have any ideas as what was once a small annoying problem turns into a right royal pain in the a$ $. Thanks in advance!

  I also have the same problem is "USB not recognized" and I have the old IPOD classic (20 GB).

  The problem started when I upgraded my home pc to Windows 7 Pro 32-bit of Windows Vista. My iphone 3gs is currently recognized properly but not the ipod 20 GB on the same iTunes 9.0.2. Device Manager reports the 20 GB ipod as "unknown device".

  My computer is a HP Pavilion Slimline s3620f. Almost tried everything:
  -reboot several times
  -Reinstall itunes several times
  -restart the service itunes several times
  -Reconnect the ipod several times
  -tried the front and back of the usb ports
  -deleted the Sentinel file under c:/users //musci/itunes/I've found solution on another forum

  ... still nada, zit, ala!

  Update: I've found a workaround. Fortunately, my ipod classic cable is a cable in there provided with firewire in addition to the usb cable. Since my home pc has firewire port, Windows 7 now recognizes the classic ipod through this port, have a drive letter and itunes works on it as well.