Canon HG20 drivers

I recently bought a Canon HG20 hi-def camcorder.  It uses a hard drive to store the video - as well as a flash memory card.  I have 2 computers, both nearly identical in material and both running Windows 7 Home Premium 64-bit.   When I connect the camcorder via the USB connection to a computer, it is OK and drivers are loaded with success.   He uses 'Disk.sys', "partmgr.sys" and "sahdad64.sys".

However, when I plug in my other computer he seeks and search and search and search and finally comes back and said that he could not find drivers, and it failed.   When I look in Device Manager driver is 'usbstor.sys.   I tried to delete the driver and the reintalling, but it retains the same collection.  I tried updating the driver and the system tells me it is already the most common and refuses to replace it.

The computer that has installed correctly works fine with the camera - I can access videos on the hard disk of the camcorder and copy them to my computer.   The other computer, however, refuses to install the camcorder correctly and so I can not access the camcorder of this computer.

Any ideas on how I can get my other computer to correctly install the drivers for this camera?   I thought that Windows 7 was supposed to manage better than other versions of drivers.  I'm really surprised, I get different results on different computers that are nearly identical.   I would appreciate any suggestions to help me solve this problem!   Thank you!

Hello

I had the problem solved by connecting the camera to the computer via the cable I got with my WD portable USB hard drive.
He immediately detected the camera when I changed the cable...
Hope this helps someone...
Kind regards
Hervé S

Diamond

Tags: Windows

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