Problem with Canon printer and scanner.

My Canon MP610 printer suddenly stopped scanning, which gives the message "scanner driver supported by this software is not installed." Install and then try again"

After trying a few things, I finally just uninstalled and reinstalled, using the installation CD and then following the instructions in

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/Canon-MP610-printer-a-newer-version-of-MP-drivers/b5d065bd-e384-4EC3-bffb-85f7aedbb101

I did it several times now but all without success. The printer prints, but the scanner gives the same error.

Any ideas? I am running Win 7 Pro 64.

Hello

If this isn't a driver problem there is a problem of setting or material and you
need to contact Canon.

As Canon OEM is responsible for the proper functioning of the printer/scanner
and their drivers. Check with Canon support, their documentation online.
and drivers.

Good luck, you need to update or reinstall the latest driver.

Canon - PIXMA MP610 - software and drivers<- select="" your="" version="" of="">
http://www.USA.Canon.com/Cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp610#DriversAndSoftware

Canon - Support and drivers
http://www.USA.Canon.com/Cusa/support/consumer

Canon - Support - contact us
http://www.USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumer

Canon - Windows - Vista and Windows 7 support
http://www.USA.Canon.com/Cusa/consumer/products?pageKeyCode=windowsSupport

Canon printer - page local confirmation - could be from another region.
http://pdisp01.c-WSS.com/OS/

====================================================

The main issue is probably the drivers, but these can help:

Add or remove a printer
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

Solve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Open the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Find the manufacturer's Web site
http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

Find and install printer drivers in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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