Canon MG7520 no work since the upgrade of the Sierra.

MacBook Pro communicates only with the Canon MG7520. Tried to reconnect with USB to the printer, no joy.  Called Canon they are aware of the problems of the Sierra.  Someone at - it find a workaround until this Canon & Apple get together.  If you have a printer Canon DONOT upgrade until you hear the problem is solved.  How hard AND risky is to return to El Capitan via Time Machine.  I backed up BEFORE upgrading.  I've never done before.

Thank you

This can help, I have the MG7150 printer/Scanner and the only problem currently is that on some impressions, I get "has no filter' showing in the print queue and the photo prints never. Appears the Canon USA are aware of the issues for the drivers there and that they are working with Apple for a fix as soon as possible (nothing yet on the UK site, however) but for the foregoing, they offer a work around the State.

https://www.USA.Canon.com/Internet/portal/us/home/support/self-help-center/Mac-O SX-compatibility.

https://support.USA.Canon.com/kb/index?page=content & ID = ART166610

I realize this does not help but if my printer seems to communicate ok otherwise, your question is perhaps up to a form of bribery.

Have you tried to remove and then reinstall your printer via "Printers and Scanners" in System Preferences, if you right click on your printer (printers head to the left) and select "Reset printing system" this will delete your printing system, so you can then add your printer by clicking the "+" button down to the left. When the box opens 'Add' wait a few seconds so that all the drivers installed (apples and the factory if you have installed separately) appear - then simply select you need. In my case, I have two "Canon MG7100 series" to choose, the first is 'Hello' and the second 'Canon IJ Network' - see what is displayed for you and all try them, you can work and go you again.

Finally, if you select the Hello option you can change what is offered as part of 'Use' of its default value (could be AirPrint) to another, in my case "Canon Mg7100 series.

Tags: Mac OS & System Software

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