Carpet * a DVD - RAM in Sat M55-325 drive does not work properly

The Mat * one years (uj-840) DVD player does not work properly.
A symptom of the problem is that the icon does not appear in 'my computer '.
more and she does not recognize the CD.

I went to the properties of the drive through Device Manager and saw the following message is displayed:

"Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device. »

Following the instruction of the troubleshooter, I tried to update my driver through
Device Manager, but it tells me that the current driver is the more up-to-date version.
In the properties of the drive, I found that my driver version is: 5.1.2535.0
I have RecordNow from Sonic/Roxio which is preinstalled on the computer.

What is a simple problem that has a solution?
I don't see other actions to find the root of the problem.

Thank you

Hello

Check it please this page http://support.microsoft.com/default.aspx?scid=kb;en-us;320553 Microsoft

I had similar problem. The ODD (optical disc drive) did not appear in Windows Explorer. Method 1 from this page solved the problem. Please try the same thing and let me know if ODD working again.

Tags: Toshiba

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