Catalogue of PSE 8 in custom location, is not on the list of catalog

I'm trying to help a client to recover from a computer problem. She was to have several types of problems with his PC a couple of months. PSE 8 seemed to work okay at the time, and my memory tells me I Reconnected all the missing files (if there are any), repaired and optimized, as is my habit. I then did a full backup on an external drive. She had then his son fix his computer somehow form. He lives out of State. I got a call, and she said that she was ready for me to get his PSE 8 operational return.

When I arrived, we discovered that she had not the PSE 8 CD. She bought it online from Adobe, but never copied to CD, etc. We decided she would buy 10 PSE and download it. I don't had never downloaded it not through the Adobe Store and was totally shocked to find it was a download of three hours. Other files too large, I downloaded Adobe would have taken 20-30 min. While it was downloading I even went hoe and started the download on my internet connection. He would have had an equal amount of time. Sorry, I've lost.

After 10 of PSE, we installed, I made a restore of the backup of PSE 8 I did a couple of months. I did several times over the years with very good results. We had a message saying that the catalog has been restored successfully. But when I went to convert to PES 10, a mistake seems to say the conversion failed and we must try to restore on PSE 8 try abother Backup.

This is the bottom. I still have the PSE 8 on a PC at home. I restored the catalog to a location of custonm (a second internal drive). Pictures of 5300 or visible, tags seem to be in order etc.

But before you try a Back-up, I wanted to for the repair and Opimize the catalogue (named my catalog). But in the catalog is visible, the area where I expected to see [current] is empty, and repair etc buttons are grayed out. I'm puzzled. The only thing I can think to do is to return another backup and try to restore that one of its PES 10, after I dry run at home.

I'f attached a screen display of the dialog in quesation. I now see where it is small enough, you should be able to see the areas of the screen, to which I am referring.

I'm puzzled. Any suggestion will be highly appreciated.

TIARenee Custom Location not in window ad all choices grayed out..png

Thanks for the screenshot. The main reason I wanted to see it was to check that your catalog for this version. Which it is. It is difficult to tell from the screenshot, but it seems that the catalog file is set to "hidden". The icon looks like semi-transparent. While you can activate the settings in Windows Explorer to view the files 'hidden', he would still have to be hidden from applications. That would not prevent it being used.

Then try this:

1. right click on "catalog.pse8db", and then choose Properties.

2. check if the 'Hidden' option is checked. If this is the case, clear the check box and click OK.

3. retry verification file > catalog in Photoshop Elements.

Tags: Photoshop

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